Account Manager
DiliTrust
Date: 45 minutes ago
City: Dubai
Contract type: Full time
Ready to be part of the Legal Tech revolution?
As the leading SaaS publisher in Europe, DiliTrust is transforming legal departments worldwide with cutting-edge technology
Our Impact
From General Meeting reports to AI-assisted contract life management, our teams across France, Spain, Italy, Canada, Mexico, and MEA are the driving force behind our global success
We proudly support 2,300 customers in 50 countries, with 80% of them being CAC 40 companies
Our Ambition
To become the first French legal tech Unicorn, reaching a valuation of over €1 billion
Our Recognition
DiliTrust is recognized for offering a positive and stimulating work environment
We are proud recipients of the “Happy at Work” and “Tech at Work” labels since 2019
What will you find at DiliTrust?
Innovation: Be at the forefront of legal tech advancements
Global Impact: Collaborate with diverse teams in an international and multicultural environment
Career Growth: Grow and evolve within the future unicorn of legal tech
Stimulating Workplace: Experience our positive “Happy at Work” culture
Your Tasks
As an Account Manager, you will engage with senior executives of multinational corporations as well as mid-sized companies in both the private and public sectors
You will work closely with CEOs, Board members, and management teams to develop and grow strategic client relationships
Acting as a true product expert, you will be the voice of the customer internally, collaborating with sales, development, and marketing teams
As part of your missions
Build and nurture strong relationships with a portfolio of key clients
Manage contract renewals and ensure long-term customer retention
Identify and act on upsell and cross-sell opportunities to achieve targets
Act as a consultant on the product, supporting and guiding clients in their use of the solutions
Monitor KPIs related to business cases and product usage
Profile Required
Bachelor’s degree (minimum) with at least 5 years of relevant experience
Fluent Arabic / English bilingual
Ability to develop long-term strategic plans for customers
Excellent presentation and communication skills
Strong ability to manage all aspects of a project
Comfortable working in an international, multicultural environment
Strong desire to learn and become a functional expert on multiple software products
Versatile, autonomous, assertive, customer-oriented, and a true team player
Why join us?
Location: Dubai
Join a fast-growing company in a truly international environment (France, Italy, Spain, Canada, Germany, Dubai & Mexico City)
25+ nationalities: a cosmopolitan and multicultural mindset
Work-life balance matters at DiliTrust
A key moment to join DiliTrust in terms of growth and opportunities
Our Values
At DiliTrust, our values guide everything we do:
Trust: Transparency and integrity in every action
Inclusion: A culture of empathy, diversity, and belonging
Hands-on Spirit: Initiative, resilience, and action-oriented thinking
Excellence: Constantly pushing boundaries to innovate
Team Success: Collaboration is at the heart of everything we achieve
Recruitment Process
HR interview
Hiring Manager interview (on-site)
Chief of CS interview
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
As the leading SaaS publisher in Europe, DiliTrust is transforming legal departments worldwide with cutting-edge technology
Our Impact
From General Meeting reports to AI-assisted contract life management, our teams across France, Spain, Italy, Canada, Mexico, and MEA are the driving force behind our global success
We proudly support 2,300 customers in 50 countries, with 80% of them being CAC 40 companies
Our Ambition
To become the first French legal tech Unicorn, reaching a valuation of over €1 billion
Our Recognition
DiliTrust is recognized for offering a positive and stimulating work environment
We are proud recipients of the “Happy at Work” and “Tech at Work” labels since 2019
What will you find at DiliTrust?
Innovation: Be at the forefront of legal tech advancements
Global Impact: Collaborate with diverse teams in an international and multicultural environment
Career Growth: Grow and evolve within the future unicorn of legal tech
Stimulating Workplace: Experience our positive “Happy at Work” culture
Your Tasks
As an Account Manager, you will engage with senior executives of multinational corporations as well as mid-sized companies in both the private and public sectors
You will work closely with CEOs, Board members, and management teams to develop and grow strategic client relationships
Acting as a true product expert, you will be the voice of the customer internally, collaborating with sales, development, and marketing teams
As part of your missions
Build and nurture strong relationships with a portfolio of key clients
Manage contract renewals and ensure long-term customer retention
Identify and act on upsell and cross-sell opportunities to achieve targets
Act as a consultant on the product, supporting and guiding clients in their use of the solutions
Monitor KPIs related to business cases and product usage
Profile Required
Bachelor’s degree (minimum) with at least 5 years of relevant experience
Fluent Arabic / English bilingual
Ability to develop long-term strategic plans for customers
Excellent presentation and communication skills
Strong ability to manage all aspects of a project
Comfortable working in an international, multicultural environment
Strong desire to learn and become a functional expert on multiple software products
Versatile, autonomous, assertive, customer-oriented, and a true team player
Why join us?
Location: Dubai
Join a fast-growing company in a truly international environment (France, Italy, Spain, Canada, Germany, Dubai & Mexico City)
25+ nationalities: a cosmopolitan and multicultural mindset
Work-life balance matters at DiliTrust
A key moment to join DiliTrust in terms of growth and opportunities
Our Values
At DiliTrust, our values guide everything we do:
Trust: Transparency and integrity in every action
Inclusion: A culture of empathy, diversity, and belonging
Hands-on Spirit: Initiative, resilience, and action-oriented thinking
Excellence: Constantly pushing boundaries to innovate
Team Success: Collaboration is at the heart of everything we achieve
Recruitment Process
HR interview
Hiring Manager interview (on-site)
Chief of CS interview
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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