Account Manager

DiliTrust


Date: 45 minutes ago
City: Dubai
Contract type: Full time
Ready to be part of the Legal Tech revolution?

As the leading SaaS publisher in Europe, DiliTrust is transforming legal departments worldwide with cutting-edge technology

Our Impact

From General Meeting reports to AI-assisted contract life management, our teams across France, Spain, Italy, Canada, Mexico, and MEA are the driving force behind our global success

We proudly support 2,300 customers in 50 countries, with 80% of them being CAC 40 companies

Our Ambition

To become the first French legal tech Unicorn, reaching a valuation of over €1 billion

Our Recognition

DiliTrust is recognized for offering a positive and stimulating work environment

We are proud recipients of the “Happy at Work” and “Tech at Work” labels since 2019

What will you find at DiliTrust?

Innovation: Be at the forefront of legal tech advancements

Global Impact: Collaborate with diverse teams in an international and multicultural environment

Career Growth: Grow and evolve within the future unicorn of legal tech

Stimulating Workplace: Experience our positive “Happy at Work” culture

Your Tasks

As an Account Manager, you will engage with senior executives of multinational corporations as well as mid-sized companies in both the private and public sectors

You will work closely with CEOs, Board members, and management teams to develop and grow strategic client relationships

Acting as a true product expert, you will be the voice of the customer internally, collaborating with sales, development, and marketing teams

As part of your missions

Build and nurture strong relationships with a portfolio of key clients

Manage contract renewals and ensure long-term customer retention

Identify and act on upsell and cross-sell opportunities to achieve targets

Act as a consultant on the product, supporting and guiding clients in their use of the solutions

Monitor KPIs related to business cases and product usage

Profile Required

Bachelor’s degree (minimum) with at least 5 years of relevant experience

Fluent Arabic / English bilingual

Ability to develop long-term strategic plans for customers

Excellent presentation and communication skills

Strong ability to manage all aspects of a project

Comfortable working in an international, multicultural environment

Strong desire to learn and become a functional expert on multiple software products

Versatile, autonomous, assertive, customer-oriented, and a true team player

Why join us?

Location: Dubai

Join a fast-growing company in a truly international environment (France, Italy, Spain, Canada, Germany, Dubai & Mexico City)

25+ nationalities: a cosmopolitan and multicultural mindset

Work-life balance matters at DiliTrust

A key moment to join DiliTrust in terms of growth and opportunities

Our Values

At DiliTrust, our values guide everything we do:

Trust: Transparency and integrity in every action

Inclusion: A culture of empathy, diversity, and belonging

Hands-on Spirit: Initiative, resilience, and action-oriented thinking

Excellence: Constantly pushing boundaries to innovate

Team Success: Collaboration is at the heart of everything we achieve

Recruitment Process

HR interview

Hiring Manager interview (on-site)

Chief of CS interview

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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