Account Manager - SME - UAE

Kpler


Date: 2 hours ago
City: Dubai
Contract type: Full time
At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors.

Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 850 experts from 69 countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success.

About the Role As an Account Manager for our SME segment across Northwest Europe and the broader EMEA region, you will play a pivotal role in driving Kpler's commercial expansion in the maritime intelligence domain. Combining a proactive hunter mindset with structured account management, you will uncover new business opportunities, demonstrate our platform capabilities, and close high-impact deals. Working closely with product managers, analysts, and cross-functional teams, you will empower trade leaders with actionable data while consistently exceeding your growth quotas.

Key Responsibilities

  • Drive full-cycle sales: Manage commercial engagements end-to-end, from outbound prospecting and product demonstrations to contract negotiation, closing, and renewal management.
  • Expand regional footprint: Generate outbound pipeline and qualify SME opportunities across Northwest Europe to systematically win new logos.
  • Build strategic relationships: Develop trust-based partnerships with prospective clients and key internal stakeholders to ensure long-term commercial success.
  • Exceed commercial targets: Consistently deliver at or above annual sales quotas while driving trial management and pipeline generation activities.
  • Collaborate cross-functionally: Partner with Sales Operations, Marketing, Product, and Business Intelligence teams to refine product positioning and expand market share.
  • Maintain forecast discipline: Deliver accurate, up-to-date monthly and annual pipeline forecasts within internal sales systems.

Experience & Background

What you'll need (Must-haves):

  • 1–3 years of commercial experience in account management, business development, or technology sales.
  • Proven track record working for a technology or data vendor, with exposure to full-cycle commercial processes.
  • A proactive 'hunter' mentality paired with strong negotiation skills and disciplined pipeline management.
  • Professional fluency in English with exceptional written and verbal communication skills.

Nice-to-haves

  • Direct industry experience or commercial background in the maritime or commodities sector.
  • Working knowledge of modern sales tools such as Salesforce, ZoomInfo, Outreach, or LinkedIn Sales Navigator.
  • Fluency in an additional European language.

We are a dynamic company dedicated to nurturing connections and innovating solutions to tackle market challenges head-on. If you thrive on customer satisfaction and turning ideas into reality, then you’ve found your ideal destination. Are you ready to embark on this exciting journey with us?

We make things happen

We act decisively and with purpose, going the extra mile.

We build
together

We foster relationships and develop creative solutions to address market challenges.

We are here to help

We are accessible and supportive to colleagues and clients with a friendly approach.

Our People Pledge

Don’t meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don’t match 100% of the job requirements. Don’t let the confidence gap stand in your way, we’d love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team.

Kpler is committed to providing a fair, inclusive and diverse work-environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer.

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