Admin Coordinator

Description

GSS Tech Group is hiring on behalf of our client, a new premium ladies only fitness and wellness studio in Dubai offering Strength, Pilates and Lagree, alongside a dedicated wellness and spa space. The studio is building a community driven brand and is hiring its founding management team ahead of launch.

Role Overview
The Admin Coordinator is the first face of the studio and the backbone of daily operations. You will run the front desk, handle people and finance administration, and keep suppliers and facilities running smoothly so the studio delivers a seamless member experience.

Reports to: General Manager
Location: Dubai, UAE (on site)
Joining: Immediate to 30 days

Key Responsibilities

Front Desk and Member Experience

• Welcome members and guests, manage check ins, and handle walk in and phone enquiries
• Process memberships, class packages, renewals, freezes and cancellations on the studio booking system
• Resolve member queries and complaints professionally, escalating to the GM where needed

People Administration

• Maintain employee records, contracts, attendance and leave tracking
• Coordinate onboarding paperwork for new instructors and staff
• Support visa, Emirates ID and labour documentation processes with the PRO or HR partner

Finance Administration

• Handle daily cash and card reconciliation, POS reports and petty cash
• Raise and track invoices, supplier payments and expense claims
• Prepare basic weekly and monthly reports for the GM

Suppliers and Facilities

• Coordinate with suppliers for retail stock, amenities, cleaning and consumables
• Manage facility maintenance requests, equipment servicing and contractor visits
• Ensure the studio, changing rooms and spa areas meet hygiene and presentation standards

Requirements

• Female candidates only (ladies only studio)
• Available to join immediately or within 30 days, currently based in the UAE
• 2 to 4 years in an admin, front desk or coordinator role, ideally in fitness, wellness, spa, hospitality or premium retail
• Strong communication skills in English; Arabic is a plus
• Comfortable with booking systems (Mindbody, Glofox, Mariana Tek or similar), MS Office or Google Workspace
• Organised, detail oriented and calm under pressure
• Warm, polished presence suited to a premium customer facing environment
• Flexible to work early mornings, evenings and weekends on a rota basis

Benefits

• Opportunity to join a premium brand as part of its founding team
• Competitive package, details shared at interview stage