Administrator - AVA at Palm Jumeirah

The Lana, Dubai - Dorchester Collection


Date: 3 weeks ago
City: Dubai
Contract type: Full time
Hotel

One Palm at Jumeirah

Division & Department

Administrative & General - Executive Office

Job Title

Administrator - AVA at Palm Jumeirah

Contract Type

Permanent

Status

Full time

Position Overview

We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.

We care about your career and are known for having the absolute best people in the industry. When you join us as an Administrator you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What You'll Get

As an Administrator at AVA at Palm Jumeirah here are just some of the great benefits you will receive:

  • Competitive Salary Package
  • World-class Development Opportunities
  • Complimentary stays with breakfast included in our sister Dorchester Collection hotels
  • 50% off at bars and restaurants within all our sister Dorchester Collection hotels
  • Meal allowance
  • Private Medical Insurance
  • Life Insurance
  • Flight Allowance every 12 months
  • Shared Company Accommodation
  • Company provided transportation to and from work
  • Uniform provided by the Company with complimentary laundry

What You'll Do

You’ll love what you do and take pride in delighting our colleagues and guests:

  • You will be responsible for providing comprehensive administrative support to the Residences team at AVA at Palm Jumeirah, ensuring that day‑to‑day administrative, financial, and people‑related processes support seamless operations and the exceptional standards of Dorchester Collection.
  • You’ll also manage general administrative duties for the Residences, including document preparation, correspondence, filing, record keeping, meeting coordination, and data management. In addition, you will provide administrative support to selected finance and other general related processes, while working closely with the relevant departments.
  • Our values of Passion, Personality, Respect, Working Together, and Creativity guide us each day. As an Administrator, you’ll have the opportunity to bring these values to life by supporting colleagues behind the scenes and contributing to the Dorchester Collection “We Care” philosophy within the residential environment.
  • You will act as a key coordination point for the Residences office, liaising with operations, finance, People & Culture, and external vendors to ensure information is accurate, timely, and handled with discretion. You will support audits, reporting deadlines, internal trackers, and ad‑hoc administrative projects, while ensuring compliance with residence policies, procedures, and local regulatory requirements.

The items shared are the essence of a day in the life of an Administrator, but we’ll make sure you are provided with specifics on how we care for our residence, our residents, and our colleagues at AVA at Palm Jumeirah.

What You'll Bring

  • You’ll bring your organizational skills, discretion, and attention to detail to the role and the Residences team.
  • You have a talent for managing administrative workflows, maintaining accurate records, prioritizing tasks, and supporting finance and People & Culture activities with care and confidentiality.
  • You bring 1–3 years’ experience in an administrative role, ideally within a luxury hotel, branded residence, hospitality, or premium residential environment.
  • You are well‑organized, trustworthy, and adaptable, able to work independently with minimal supervision while remaining a strong team player.
  • You are confident using office systems and standard software and quick to learn new tools.
  • Communication is what keeps our teams aligned. You demonstrate clear written and verbal communication skills, a professional approach when dealing with colleagues and external partners, and the ability to work effectively across departments.
  • English is the primary language used at AVA at Palm Jumeirah. You can comfortably communicate in this language. Additional languages are an advantage.

Position location Job Location

United Arab Emirates

Location

Dubai

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