AI Project Coordinator (3 months Contract)

INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing

Layla AI is Chalhoub Group's AI-powered beauty assistant, live on the FACES app across the UAE and KSA, helping customers discover products through features like Beauty Passport and ScentDNA. Join Chalhoub Group's AI Lab and help scale Layla across the FACES Middle East business — and into new brand pilots across the Group's portfolio — as our Project Coordinator, reporting to the Product Owner. This role sits at the center of a fast-moving, cross-functional program, supporting coordination across Product, Engineering, Design, CRM, Commerce, Marketing, and Retail as Layla's roadmap grows.

• Assist in coordinating the execution of the Conversational Commerce product roadmap as Layla AI scales across the FACES Middle East business.
• Support delivery across Product, Engineering, Design, CRM, Commerce, Marketing, and Retail teams.
• Coordinate CRM activations and customer engagement initiatives.
• Support in-store touchpoint activities for Retail Conversational Commerce.
• Track project timelines, budgets, and deliverables.

What you’ll need to succeed

• Previous experience as a Junior Product Coordinator or Associate Product Manager.
• Experience coordinating digital product delivery across cross-functional teams (required).
• Understanding of AI capabilities and trends (advantageous)

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

Using GenAI in Your Application Process

To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.