Business Analyst

We are seeking a strategic and forward-thinking Senior Business Analyst to drive high-impact transformation initiatives across the organization. This role blends a product mindset, deep understanding of sales and commercial processes, strong analytical capability, and hands-on experience shaping Agentic AI solutions. The ideal candidate is a self-starter who thrives in ambiguity, challenges the status quo, and converts complex business problems into scalable, automated, and AI-enabled solutions. Working closely with senior strategy, commercial, and digital teams, this role will champion data-backed decision-making, operational efficiency, and bold innovation.

Description

• Product Mindset & Solution Ownership:
  
  

Treat business solutions as products - define problem statements, build roadmaps, prioritize backlogs, and own outcomes end-to-end. Translate stakeholder needs into clear requirements, measurable value, and iterative releases.

• Sales & Commercial Process Excellence:
  
  

Analyze and optimize the end-to-end sales process, from lead generation and pipeline management to forecasting, conversion, and revenue realization. Partner with commercial teams to identify friction points and design data-driven interventions that improve sales velocity and effectiveness.

• Agentic AI & Transformation:
  
  

Lead the ideation, design, testing, and deployment of Agentic AI solutions across functions such as Sales, Operations, Supply Chain, HR, and Customer Experience. Define autonomous and human-in-the-loop agent workflows, build use cases with clear ROI, and track performance against business outcomes. Stay ahead of emerging AI capabilities and proactively bring transformative ideas to the table.

• Data Analysis & Insights:
  
  

Apply strong analytical and quantitative skills to interrogate large, complex datasets, identify patterns and root causes, and translate findings into clear, actionable recommendations. Build robust analytical models to support forecasting, scenario planning, and performance management.

• MIS Reporting & Power BI:
  
  

Design, develop, and maintain advanced Power BI dashboards and reports to support business performance tracking. Build data models, DAX measures, and interactive visualizations that deliver timely, accurate, and decision-ready KPIs and strategic metrics to leadership.

• Automation & Process Improvement:
  
  

Identify and lead automation opportunities using tools like Power Automate, Python, or RPA platforms. Collaborate with cross-functional teams to redesign and streamline workflows, eliminate manual effort, and embed scalable, future-ready processes.

• Strategic Analysis:
  
  

Analyze business trends, competitor benchmarks, and internal performance data to support strategic decision-making. Challenge assumptions and frame opportunities that drive growth and efficiency.

• Technology Enablement:
  
  

Work with IT and transformation teams to evaluate, pilot, and implement digital tools that enhance reporting, forecasting, and operational visibility.

• Documentation & SOPs:
  
  

Maintain documentation for automated processes, AI agent workflows, and reporting standards to ensure consistency, governance, and scalability.

• Training & Adoption:
  
  

Drive user onboarding and change management for new tools and processes. Create training materials and conduct sessions to maximize adoption and value realization.

• Compliance & Governance:
  
  

Ensure reporting, automation, and AI processes adhere to internal controls, data governance policies, and security standards.

Qualifications, Experience, & Skills

Academic and professional qualifications:

• Bachelor's degree in Finance, Accounting, Information Systems, Computer Science, Business, or a related field; Master's/MBA is a plus
• Certifications in data analytics, Power BI, automation tools, AI platforms, product management (e.g., CSPO), or Agile are a plus
  
  

Experience

• 7+ years of experience in business analysis, financial systems, commercial/sales analytics, or transformation roles
• Demonstrated experience with digital transformation and AI/automation initiatives
• Exposure to sales processes and/or financial processes such as budgeting, forecasting, or month-end close
• Track record of owning solutions or products from concept to delivery
  
  

Core Competencies

Behavioural

• Strategic thinker with a transformation-daring, challenger mindset
• Strong product orientation and outcome ownership
• Strong analytical and problem-solving mindset with attention to detail
• Excellent stakeholder management and influencing skills
• Comfort with ambiguity, bias for action, and intellectual curiosity
• Strong storytelling and executive communication
  
  

Technical

• Advanced proficiency in Power BI (data modeling, DAX, interactive dashboards) and Excel; Tableau a plus
• Strong analytical and data analysis skills, including statistical analysis and trend modeling
• Strong familiarity with automation tools (e.g., Power Automate, UiPath, Python scripting)
• Solid understanding of Agentic AI, LLMs, agent orchestration, and digital transformation concepts
• Strong SQL and data querying skills
• Familiarity with CRM platforms, Route to Market (e.g., Salesforce, Dynamics, Mirnah , Sales Buzz etc) and sales analytics is a plus