Business Analyst

The Business Analyst supports the effective translation of business needs into clear, actionable functional and non-functional requirements that enable successful information & technology delivery. Working closely with the IT business partner and delivery teams, the role engages early with business stakeholders to understand their needs and develop detailed functional and non-functional requirements for prioritised initiatives, ensuring solutions are aligned with business outcomes and operational needs.

• Support the IT Business Partners and delivery teams in capturing and shaping demand from business units.

• Facilitate workshops and discovery sessions to gather requirements and business context.

• Translate business needs into user stories, use cases and requirements specifications.

• Document high-level business needs and pain points to help assess demand for prioritisation.

• Work with delivery teams to define detailed functional and non-functional requirements.

• Assist with solution validation, user acceptance testing (UAT), and business readiness activities.

• Assist Business Architect with mapping of the as-is business processes.

• Ensure traceability between business needs, requirements, and delivered solutions.

• Contribute to continuous improvement of business analysis practices and templates.

• Communicate complex requirements in a clear and accessible way, ensuring documentation is accurate and maintained.

• Bachelor’s degree in IT, Information Systems, Business or related discipline

• Business Analysis certifications desirable

• Experience in business analysis, requirements gathering, or similar roles within IT and complex environments

• Experience translating business needs into structured functional and non-functional requirements

• Experience with process mapping and modelling techniques

• Curious mindset with strong listening skills

• Structured and detail oriented

• Collaborative and relationship focused

• Excellent communication skills

• Adaptable and comfortable working across both strategic discovery and delivery detail