Business Analyst / Product Owner (Airline)

The Company

Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 340,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.

About Cognizant Consulting

To be digital, companies today must have organizational velocity approaching speed of light while providing individualized offerings that result in fanatical levels of customer satisfaction—all with laser-focused cost control. And from applications to infrastructure, processes to operational models and interfaces to experiences—there are digital forces driving change in every part of our clients’ organization. At Cognizant, our consultants orchestrate the capabilities to truly change the game—across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our approach is built around elevating business understanding of the aspirations and unique abilities of customers and employees and by building these relationships based on trust and value.

More information? Please visit https://www.cognizant.com/consulting

About The Role - Description

This role reports to the Senior Product Manager. The Product Owner is responsible for defining and prioritising the user stories in the team backlog. They drive quality control and will validate that the stories delivered meet the defined acceptance criteria. They will work with the Product Manager to serve as the customer proxy and will support them in defining the product vision and roadmap.This role is a core team member of the agile scrum team. They will work with more than 1 scrum teams and will ensure the team understands the required features and functionality of products to be delivered in each iteration.

Accountabilities

• Work with the Senior Product Manager to contribute to the product strategy, vision and roadmap
• Review and prioritise the team backlog as part of Iteration Planning, including coordinating dependencies with other Product Owners. Responsible for accepting the final Iteration Plan
• Continuously improve the backlog with the team, ensure all items are clearly described, estimated, and prioritised
• Ensure the scrum team understands the required features and functionality to be delivered in each iteration
• Responsible for detailing features and user stories with acceptance criteria and acceptance tests
• Responsible for the acceptance of features and user stories, this includes validating that the stories meet the
• acceptance criteria, persistent acceptance tests, and that they comply with the Definition of Done (DoD)
• Facilitate regular demos with the team ensuring the most critical aspects are shown to the stakeholders
• Facilitate the iteration retrospectives and drive discussions on what can be improved to increase the velocity and quality
• Additional responsibility for maintaining system training course material and conducting trainings as part of new system roll outs and refreshers as required.
  
  

Education & Experience

• 3+ years’ experience working in product development
• Bachelor’s degree in Computer Science, Information Systems, Engineering or equivalent is preferable
• Certification in Scrum Product Owner (CSPO), SAFe Product Owner or equivalent is desirable
• Experience with Agile development methodologies including SAFe, Scrum and Lean Portfolio Management
• Demonstrated success in defining, delivering and launching products
• Technical and business operations knowledge with proven ability to drive solutions
• Experience defining vision and strategy for a technical product
• Recognised as an active team player, with excellent communication and coordination skills as this role requires working with multiple teams across the organisation