Client Partner, Clinical AI

Boston Health AI


Date: 1 day ago
City: Remote
Contract type: Full time
Remote
About us

Boston Health AI is a clinical AI company founded by physicians. We build AI agents that work alongside doctors and care teams across the patient journey, in Arabic and English. Every agent is designed with clinicians and held to strict standards of safety and clinical governance. Our platform supports healthcare providers in the UAE and the United States.


The role

Most hospitals in the region have not yet put clinical AI to work. You will be among the first to bring it to them. You take our clinical AI to hospital groups, specialist centres and health insurers and, with the General Manager, to government health entities. Winning new clients comes first. After signature you stay the client's main contact: you agree with their sponsor what success looks like, make sure our delivery team gets them there, and turn the result into a renewal, wider use and a reference. Our delivery team runs implementation, training and adoption; you own the relationship and the commercial result.

These are multi-million dirham, multi-year programmes with long decision cycles and many stakeholders, from clinical leaders to procurement. The role suits someone with four to eight years selling clinical or digital health solutions to healthcare organisations, who has closed contracts personally and is ready to own client relationships from the first meeting to the renewal.


What you will do
  • Build and work a target list of hospitals, specialist centres, insurers and government health entities, starting in the UAE.
  • Open doors with clinical leaders, CIOs, digital and quality directors and procurement, in Arabic and English.
  • Run each opportunity from first meeting to contract: demonstration, proposal, business case and negotiation, plus supplier registration and tenders for government buyers.
  • After a "no" or "not now", find the real reason, come back with a better answer and agree the next step.
  • Hand each signed contract to delivery with every commitment written down, and agree a success plan with the client's sponsor within 30 days.
  • Review results with each client's sponsor 90 days after go-live and every quarter after that, and plan each renewal at least six months ahead.
  • Keep the pipeline and every account current in Odoo, and review them with the General Manager every week.


What success looks like
  • Day 90: you know the product and our clients' clinical workflows, you have met each live client's sponsor with the General Manager, and you have held first meetings with decision makers at your priority target accounts.
  • Month six: qualified pipeline at the level agreed in your plan, and a success plan and renewal plan for every live client.
  • Year one: new contracts signed against the target in your plan, each handed to delivery with the commitments written down, and at least one client willing to act as a reference.


What you bring
  • Education: a bachelor's degree (required)
  • Experience: four or more years selling clinical or digital health solutions, such as health IT, clinical AI or hospital systems, to healthcare organisations, including two or more years selling to hospitals, insurers or government health entities in the UAE or GCC (required)
  • Track record: contracts you closed yourself with healthcare organisations, including at least one large, multi-stakeholder deal that took months to win, and at least one client you looked after through go-live. You can tell us the client type, the value and how long each took (required)
  • Language: fluent Arabic and English, spoken and written (required)
  • Location: based in the UAE, or able to arrive within about two months (required)


A plus
  • Selling AI, clinical IT or documentation solutions to hospitals
  • A client you kept through a renewal or extension
  • Government supplier registration and tenders in the UAE or GCC
  • Relationships with healthcare buyers in the UAE or GCC
  • A start-up or scale-up background


How you will work
  • Full-time at our office in Dubai Silicon Oasis, with regular client visits across the UAE and travel within the GCC.
  • You report to the General Manager, and agree pricing before any offer.
  • You promise only what delivery has confirmed. Clinicians have the final say on safety.
  • We tell you where each account stands, and expect the same from you.


What you get
  • The front of healthcare: AI agents working alongside clinicians are new to this region, and you will be among the first to bring them to hospitals here.
  • A product with a track record: 80,000+ patient encounters and 50+ healthcare facilities supported.
  • Clients that stay yours: you win them, see them go live and grow them, so the results are clearly yours.
  • Physicians and engineers behind you: clinicians and engineers join you for demonstrations and clinical questions.
  • Room to grow: direct access to leadership, quick decisions, and a role that grows as our client base grows.
  • A UAE employment package: tax-free salary, UAE residence visa and health insurance.

Don't meet every point? If you meet the ones marked required, apply anyway.


Boston Health AI is an equal opportunity employer. We hire on merit, regardless of race, colour, sex, religion, national or social origin, or disability. UAE Nationals are encouraged to apply. We never charge candidates a fee at any stage.

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