Cluster Director of Revenue Management

Job Location:

NH Collection Dubai The Palm

NH Collection Hotels & Resorts showcases captivating hotels housed in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. Thoughtfully designed with an eclectic-elegant atmosphere, our hotels are built to evoke extraordinary feelings — paying great attention to stimulating details that create truly memorable moments.

We welcome business travellers, friends, and couples seeking premium service, and we craft experiences centred on wellbeing, gastronomy, culture, and pure indulgence. If you are passionate about creating those extraordinary moments for every guest, NH Collection is the place to do it. Feel the extraordinary.

We are looking for an experienced, dynamic, and commercially driven Cluster Director of Revenue Management to join our leadership team, overseeing Dukes The Palm Dubai Hotel and NH Collection Dubai The Palm.

The ideal candidate will be responsible for developing and executing innovative revenue strategies to maximize revenue, market share, and profitability across both properties. This role requires a strategic thinker with strong analytical capabilities, commercial acumen, and a passion for driving exceptional business performance.

Key Responsibilities

• Develop and implement effective revenue management strategies for both properties to maximize ADR, RevPAR, occupancy, and overall profitability.
• Lead pricing, inventory optimization, forecasting, and distribution strategies across all market segments.
• Analyze market trends, competitor performance, demand patterns, and business opportunities to drive revenue growth.
• Monitor hotel performance against budgets, forecasts, and competitive benchmarks, implementing corrective strategies where necessary.
• Conduct regular revenue and commercial strategy meetings with General Managers and department heads.
• Collaborate closely with Sales, Marketing, Reservations, Finance, and Operations to ensure alignment of commercial objectives.
• Optimize distribution channels, including OTAs, direct bookings, corporate accounts, and wholesale partnerships.
• Identify opportunities to maximize total hotel revenue, including rooms, F&B, and ancillary services.
• Prepare accurate forecasts, annual budgets, revenue reports, and strategic recommendations.
• Lead and develop the revenue management team, promoting a culture of accountability, innovation, and continuous improvement.
• Ensure compliance with Minor Hotels' revenue management policies, standards, and best practices.
  
  

Qualifications And Experience

• Bachelor's degree in Hospitality Management, Business Administration, Finance, or a related field.
• Minimum 5–7 years of progressive experience in hotel revenue management, preferably within upscale or luxury hotels.
• Previous experience in a cluster or multi-property revenue leadership role is highly desirable.
• Strong knowledge of the Dubai hospitality market and competitive landscape.
• Proven ability to drive revenue growth, improve market share, and maximize profitability.
• Proficiency in revenue management systems, PMS, distribution platforms, and analytical reporting tools.
• Excellent strategic thinking, financial analysis, forecasting, and decision-making abilities.
• Strong leadership, communication, and stakeholder management skills.
• Ability to work effectively in a fast-paced, multi-property environment.
  
  

Join our team and be part of our journey toward revenue excellence!

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