Communications Specialist, Operations Internal Communications, Operations Internal Communications

DESCRIPTION

Amazon Middle-East, Türkiye and Africa (MEATR) is seeking a creative, self-motivated, and analytical Internal Communications Specialist to join our operations team. This role is at the heart of how we connect with and engage our Operations workforce across the MEATR region.

The successful candidate will develop and implement compelling communication and engagement campaigns that bring to life the stories of Amazon MEATR Operations, encompassing Amazon Customer Fulfillment and Amazon Transportation Services. You will play a critical role in shaping how our associates and employees experience Amazon as an employer of choice.

If you thrive in a fast-paced environment, love storytelling, and are passionate about creating meaningful connections between leadership and front line teams—this role is for you.

Key job responsibilities

• Collaborate with key stakeholders to develop and execute a comprehensive communications plan for Amazon MEATR Operations
• Execute internal communications plans for new programs, policies, organizational changes, and operational updates
• Manage communication channels and monitor channel performance through data and metrics
• Proactively identify emerging topics, trends, and issues, developing timely communication plans in response
• Partner with stakeholders at operation sites to facilitate execution of internal communications during issues, crises, and critical business moments
• Collaborate with translation agencies to ensure all communication materials are accurately and appropriately localized for associates across the region
• Actively integrate Amazon's core business values, Leadership Principles, and strategic initiatives into everyday communications
• Continuously identify opportunities to Invent and Simplify, creating scalable mechanisms and consistent communication experiences for employees

BASIC QUALIFICATIONS

• Experience in professional communications or public relations
• Experience managing external agencies
• Bachelor's degree in communications, public relations, or a related field
• Proficiency in measuring communication effectiveness through data and analytics
• Proficiency in content management systems, design tools, and video production oversight

PREFERRED QUALIFICATIONS

• Speak, write, and read fluently in Arabic
• Speak, write, and read fluently in Turkish
• Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership
• Experience working in e-commerce / retail / supply chain / financial services business
• Experience in workplace violence, emergency response, crisis management, and business continuity practices

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.