Community Manager

• Manage the daily operations of the Owner Association and assigned communities.
• Act as the main point of contact for owners, residents, committee members, developers,
• and authorities.
• Ensure compliance with Jointly Owned Property regulations, RERA requirements, Mollak
• processes, community rules, and approved governance procedures.
• Monitor service providers including security, cleaning, landscaping, MEP, concierge,
• waste management, pest control, lifeguards, and other contracted vendors.
• Conduct regular site inspections to ensure the community is maintained to the required
• standards.
• Coordinate with Facility Management teams to address technical issues, defects,
• preventive maintenance, reactive maintenance, and asset condition concerns.
• Support the preparation, review, and implementation of annual service charge budgets.
• Monitor community expenses against approved budgets and support cost-control
• initiatives.
• Assist with service charge collection follow-ups and owner communication where
• required.
• Prepare monthly community reports covering operations, financial updates, complaints,
• incidents, service provider performance, and improvement plans.
• Support procurement and tendering processes for community service contracts.
• Manage complaints, escalations, violations, incident reports, and owner/resident
• concerns professionally.
• Organize and support Owner Association meetings, committee meetings, AGMs, and
• related documentation.
• Ensure proper communication notices are issued to owners and residents.
• Maintain records of contracts, approvals, licenses, insurance documents, inspection
• reports, community assets, and correspondence.
• Identify asset enhancement opportunities and recommend improvements to increase
• community quality and long-term value.
• Ensure community rules and regulations are implemented fairly and consistently.
• Coordinate with finance, procurement, FM, legal, customer care, and senior
• management as required.

Requirements

• Bachelor’s degree in Real Estate, Business Administration, Facilities Management,
• Engineering, or a related field. (Preferred)
• Experience in Owner Association Management, Community Management, Property
• Management, or Facilities Management.
• Good knowledge of Dubai Jointly Owned Property Law, RERA requirements, Mollak,
• service charge budgets, and community governance.
• Strong understanding of building operations, service provider management, and
• community maintenance standards.
• Ability to deal professionally with owners, residents, committees, service providers, and
• authorities.
• Ability to manage complaints, escalations, and difficult conversations calmly and
• professionally.
• Good financial awareness, especially related to budgets, expenses, service charges,
• and procurement.
• Strong organizational skills and ability to manage multiple communities or tasks at the
• same time.
• Proficiency in Microsoft Office, reporting tools, and community/property management
• systems.
• Professional appearance, customer-focused attitude, and strong attention to detail.

Benefits

• Competitive salary package.

• Health insurance coverage.

• Annual leave in accordance with UAE labor law.

• Supportive and professional working environment.

• Opportunities for professional growth and development.