Computer User Support Specialist

TeamPrime


Date: 1 hour ago
City: Abu Dhabi
Contract type: Full time
Remote

We're seeking a Computer User Support Specialist to provide technical support and troubleshooting to our team and/or customers.

Key Responsibilities

  • Provide technical support and troubleshoot computer/software issues
  • Walk users through step-by-step solutions remotely
  • Document support tickets and resolutions accurately
  • Escalate unresolved technical issues to the right team
  • Stay current on the software/systems commonly used

Requirements

  • Strong technical troubleshooting skills
  • IT support or help desk experience preferred
  • Excellent communication and patience with non-technical users
  • Familiar with remote support tools
  • Reliable internet for remote work

Benefits

  • Health and medical coverage
  • Performance bonuses
  • Paid parental leave
  • Co-working space allowance
  • Life insurance coverage

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