Credit Controller

Millennium Hotels & Resorts is looking for a proactive and results-driven Credit Controller to join our Finance team. This is an excellent opportunity for a motivated individual who thrives in a fast-paced hospitality environment and is passionate about maintaining healthy cash flow, minimizing credit risk, and supporting business growth.

As a Credit Controller, you will play a vital role in managing accounts receivable, monitoring outstanding balances, ensuring timely collections, and maintaining strong relationships with clients and business partners. Your contribution will directly impact the financial performance and operational success of the organization.

What You'll Be Doing

• Managing the collection of outstanding payments and ensuring timely settlement of accounts.

• Monitoring customer credit limits and payment terms in accordance with company policies.

• Reviewing and reconciling customer accounts to maintain accurate financial records.

• Following up on overdue accounts and resolving payment-related queries professionally and efficiently.

• Preparing aging reports and providing regular updates on collection performance.

• Investigating and resolving billing discrepancies and account disputes.

• Supporting month-end closing activities related to accounts receivable.

• Collaborating closely with Sales, Front Office, Reservations, and Finance teams to ensure smooth billing and collection processes.

• Assisting in reducing bad debt exposure through effective credit control practices.

• Ensuring compliance with internal controls, financial policies, and audit requirements.

What We're Looking For

• 2–5 years of experience in Credit Control, Accounts Receivable, or a similar finance role.

• Previous hospitality experience is highly preferred.

• Strong understanding of credit management and collection procedures.

• Excellent communication, negotiation, and relationship-building skills.

• High attention to detail with strong analytical and problem-solving abilities.

• Proficiency in Microsoft Excel and financial systems.

• A proactive, organized, and results-oriented approach.