Customer Care Representative
Majid Al Futtaim
Date: 1 hour ago
City: Dubai
Contract type: Full time
JOB TITLE
Customer Care Representative | MAF LifeStyle | Customer Care
Role Summary
Role Purpose: The Customer Care Representative is responsible for maximizing company sales growth and profitability by overseeing the daily routines, coaching, and developing associates to achieve better performance.
ROLE PROFILE
Customer Care Representative | MAF LifeStyle | Customer Care
Role Summary
Role Purpose: The Customer Care Representative is responsible for maximizing company sales growth and profitability by overseeing the daily routines, coaching, and developing associates to achieve better performance.
ROLE PROFILE
- Communicate all personnel, operational, and product issues to the appropriate Contact Center supervisor or manager.
- Process all customer requests accurately and efficiently.
- Focus on meeting the customer’s expectations by utilizing all resolution options,
- Communicate pertinent information to all Contact Center associates.
- Communicate effectively and efficiently with all company associates and business contacts.
- Actively participate in regular team meetings and leadership meetings, as required.
- Promote a keen sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates.
- High School Certificate
- Retail or sales background
- English & Arabic speaker
- Minimum 1 year of experience in Customer services
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Principal/Associate - Transport Planning & Mobility
WSP in the Middle East,
Dubai
41 minutes ago
Job DescriptionWe are seeking an experienced Principal / Associate – Transport Planning & Mobility who is an RTA Level 3 Approved Liaison Engineer to join our Transport Planning & Mobility team in Dubai. This role will lead and contribute to the delivery of transport planning, traffic engineering, and mobility solutions for a portfolio of Dubai-based projects within the Transport &...
Proposal/Planning Coordinator
Bombardier,
Dubai
1 day ago
When applicable, Bombardier promotes flexible and hybrid work policies. Why join us?At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together. Working at Bombardier means...
Runner
Addmind Hospitality,
Dubai
3 days ago
About AddmindAddmind is a privately owned hospitality group and the leading food and beverage management and concept creation company in the Middle East, with a growing international portfolio of restaurants, bars and lounges, beach clubs, nightlife venues, and hotels.We are seeking an energetic, reliable, and detail-oriented Runner to join our growing team at Be Beach. The ideal candidate will play...
