Customer Operations Officer MEA

Rolls-Royce


Date: 2 weeks ago
City: Abu Dhabi
Contract type: Full time
Job Description

The Service Officer sits at the heart of our Customer Team providing linkage between our Service Lines, Regional Teams and Project organizations.

Key Accountabilities

  • Developing effective working relationships with the Engineering, Maintenance Planning and Operational Planning teams for your customers
  • Influencing the Customer to ensure that maintenance activities are scheduled and executed according to agreed plans.
  • Coordinating Rolls-Royce teams in support of on-wing and off-wing activities.
  • Responsibility for maintaining and developing the tools and processes to aid the smooth operation for the Aftermarket Operations Team
  • Integration and alignment with the Customer Regional Team in Abu Dhabi and the Service Teams in Derby.

Qualifications

  • Degree in a technical or numerate discipline (BSc or BEng), or strong relevant experience
  • Product and Services Technical Knowledge is required
  • Exhibit a commitment to providing exceptional service to customer, supplier and stake holder management
  • Broad knowledge of a Customer and Services organisation is desirable and having worked within an aerospace or aviation industry would be an advantage
  • Self-motivated with an ability to work in a multifunctional and multicultural environment
  • Proficient IT skills, fluent across Microsoft Office suite

As part of your application please upload any supporting documents

Closing Date 16.06.26

Job Category

Service Operations

Posting Date

02 jún. 2026; 00:06

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