Customer Support (Arabic)

PrismHelix


Date: 3 hours ago
City: Abu Dhabi
Contract type: Full time
Remote

We're hiring an Arabic-speaking Customer Support Specialist to serve our Arabic-speaking customers in a fully remote role.

Key Responsibilities

  • Respond to customers in Arabic and English via phone, chat, or email
  • Resolve issues accurately and professionally
  • Translate and relay info between customers and internal teams
  • Keep detailed, accurate records of interactions
  • Support a consistently high-quality customer experience

Requirements

  • Fluent in Arabic and English (spoken and written)
  • Customer support experience preferred
  • Strong communication and problem-solving skills
  • Comfortable with CRM/support software
  • Reliable internet for remote work

Benefits

  • Work-from-home stipend
  • Mental health days
  • Life insurance coverage
  • Co-working space allowance
  • Company-provided laptop and tech

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