Director - IT Product

Job Description

About Wynn Al Marjan Island:

Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

About The Position

Wynn Al Marjan Island is currently seeking a Director – IT Product to join the resort’s IT Product team.

Responsibilities

The primary duties and responsibilities of this role are:

• Translate business needs into clear product roadmaps and a single release plan, from system build through to business go-live.
• Lead requirements workshops and secure business sign-off on requirements by agreed dates.
• Determine which features go live at opening and which move to post-opening, ensuring manual workarounds are in place for any deferred items.
• Oversee testing sign-off, training and operational readiness for every launch, in close collaboration with the Applications, Software Development and Data teams.
• Manage the product portfolio, covering Hotel & Reservations, Guest & Resort Services, Marketing Technology & CRM, Data & Customer Insight, and Employee systems.
• Maintain a single priorities list outlining each product’s owner, budget sponsor, next decision and target date.
• Track risks, dependencies and spend against budget, escalating issues early with recommended solutions.
• Define and report on clear metrics for delivery progress and product adoption.
• Lead, coach and develop the team, providing each member with clear ownership and measurable goals.
• Allocate work based on team capacity, protect agreed priorities and ensure backup cover for every product.
• Serve as the single point of contact for business leaders on product scope, priorities, budget and timelines.
• Lead vendor selection and commercial negotiations, including phasing license costs in line with the opening date.
• Work with Contract Services and Legal to finalize contracts, and hold vendors accountable for agreed scope and cost.
  
  

About You

The ideal candidate for this position will have the following experience and qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Business or a related field.
• 10+ years of experience in IT product management, including at least 5 years leading product teams.
• Proven track record of launching products across multiple areas within hospitality, gaming, travel or consumer technology; pre-opening experience is highly desirable.
• Knowledge of hotel and guest systems, such as Oracle OPERA Cloud, booking engines and revenue management, as well as marketing and CRM platforms, such as Braze and Salesforce.
• Demonstrated ability to clear requirements and contract backlogs and to close vendor negotiations on deadline.
• Experience with Agile delivery, system integrations, data platforms and user experience design.
• Strong budget management skills, including total cost of ownership analysis and cost-saving initiatives.
• Strong leadership and communication skills, with a hands-on approach to getting things done.
• Flexibility to work extended hours during launches and key pre-opening milestones.
  
  

About Wynn Al Marjan Island’s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.