Facilities Services Supervisor

Wasael Property Management


Date: 2 weeks ago
City: Abu Dhabi
Contract type: Full time
Job Purpose

Oversee facility management service delivery across assigned sites, ensuring compliance with client requirements, quality standards, technical solutions, and budget expectations.

Key Responsibilities

  • Supervise daily facility operations and ensure adherence to company policies, procedures, and service standards
  • Provide technical supervision to maintenance teams to ensure work is completed to required quality standards
  • Ensure compliance with Health, Safety, and Environment (HSE) regulations across all assigned sites
  • Identify site risks and coordinate with EHS teams for corrective actions
  • Coordinate site teams to ensure full service coverage and client satisfaction
  • Monitor and evaluate team performance; identify training and development needs
  • Support the Facilities Manager with technical recommendations and maintenance solutions
  • Prepare and consolidate operational and technical reports on property performance
  • Maintain and update technical documentation for all assigned sites
  • Recommend improvements in HVAC, electrical, and mechanical systems to enhance efficiency and service quality
  • Oversee preventive and corrective maintenance activities as per schedule
  • Supervise contractors and ensure quality and timely delivery of services
  • Perform additional duties as assigned by management

Qualifications

  • Bachelor’s degree in Engineering (Mechanical or Electrical preferred)
  • Valid UAE Driving License

Experience

  • Minimum 4 years of experience in facilities management or building services in a supervisory role
  • Proven experience managing service delivery, team performance, and maintenance operations

Technical Knowledge

  • Building systems and technical installations (HVAC, Electrical, Mechanical)
  • Health & Safety regulations and compliance standards

Skills & Competencies

  • Strong team management and organizational skills
  • Proactive and solution-oriented mindset
  • Ability to anticipate issues and implement preventive actions
  • Strong problem-solving and decision-making abilities
  • Effective communication and stakeholder management
  • Ability to work independently and under pressure

Core Competencies

  • Accountability
  • Teamwork
  • Initiative and Innovation
  • Adaptability
  • Attention to Detail
  • Customer Orientation
  • Organizational Awareness
  • Interpersonal Skills
  • Self-Confidence

Key Performance Indicators (KPIs)

  • Timely identification and implementation of property improvements
  • Accurate and timely reporting to Facilities Manager
  • Reduction in client complaints through improved service delivery
  • Effective team performance and collaboration across stakeholders

Key Relationships

  • Internal: Facilities Manager, Operations Team, Other Departments
  • External: Clients, Service Providers, Contractors

Job Challenges

  • Balancing client expectations with company policies and operational procedures
  • Managing multiple sites and teams while maintaining service quality

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