Front Desk Agent
The Cove Rotana Resort
Date: 3 hours ago
City: Ras al-Khaimah
Contract type: Full time
Job Description
Summary-
We are looking for a friendly and professional Front Desk Agent to join our team. In this role, you will be responsible for providing exceptional customer service to our guests and ensuring the smooth operation of the front desk.
Job Responsibility-
Summary-
We are looking for a friendly and professional Front Desk Agent to join our team. In this role, you will be responsible for providing exceptional customer service to our guests and ensuring the smooth operation of the front desk.
Job Responsibility-
- Greeting and welcoming guests in a friendly and professional manner
- Checking guests in and out of the hotel
- Answering phone calls and managing reservations
- Providing information about hotel services, facilities, and surrounding areas
- Handling guest complaints and ensuring guest satisfaction
- Processing payments and maintaining accurate records
- Coordinating with other hotel departments to ensure guest needs are met
- Proven experience as a Front Desk Agent or similar role
- Excellent customer service and communication skills
- Ability to multitask and work in a fast-paced environment
- Strong organizational and problem-solving skills
- Proficiency in MS Office and hotel management software
- Flexibility to work various shifts, including evenings and weekends
- High school diploma or equivalent; degree in hospitality is a plus
- Excellent communication skills
- Strong customer service orientation
- Proficiency in using hotel reservation and management software
- Ability to multitask and work well under pressure
- Good problem-solving skills
- Attention to detail and accuracy
- Ability to handle cash and credit transactions efficiently
- Knowledge of hotel services, local area attractions, and transportation options
- Ability to remain calm and professional in stressful situations
- Excellent organizational skills
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Housekeeping Supervisor
Hilton,
Ras al-Khaimah
2 days ago
Job DescriptionExceptional Hospitality Starts with YouPicture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a Housekeeping Supervisor, you’re not just ensuring the upkeep and cleanliness of the hotel – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for...
Chef de Partie (Team Member Restaurant) - Waldorf Astoria Ras Al Khaimah
Hilton,
Ras al-Khaimah
2 days ago
Job DescriptionExceptional Hospitality Starts with YouPicture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Chef de Partie, you’re not just overseeing the preparation of high-quality dishes – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every...
RC RAK, Al Hamra Polisher
The Ritz-Carlton Hotel Company, L.L.C.,
Ras al-Khaimah
2 days ago
Additional InformationJob Number 26104597Job Category Engineering & FacilitiesLocation P.O Box 4558, Vienna Street, Ras Al Khaimah, United Arab Emirates, United Arab Emirates,VIEW ON MAPSchedule Full TimeLocated Remotely? NPosition Type Non-ManagementPosition SummaryApply paint, stain and other finishes to property walls, ceilings, and furniture using brushes, spray guns, or rollers. Apply primers or sealers to prepare new surfaces for finish coats. Remove...
