Front Desk Agent
The Cove Rotana Resort
Date: 3 weeks ago
City: Ras al-Khaimah
Contract type: Full time
Job Description
Summary-
We are looking for a friendly and professional Front Desk Agent to join our team. In this role, you will be responsible for providing exceptional customer service to our guests and ensuring the smooth operation of the front desk.
Job Responsibility-
Summary-
We are looking for a friendly and professional Front Desk Agent to join our team. In this role, you will be responsible for providing exceptional customer service to our guests and ensuring the smooth operation of the front desk.
Job Responsibility-
- Greeting and welcoming guests in a friendly and professional manner
- Checking guests in and out of the hotel
- Answering phone calls and managing reservations
- Providing information about hotel services, facilities, and surrounding areas
- Handling guest complaints and ensuring guest satisfaction
- Processing payments and maintaining accurate records
- Coordinating with other hotel departments to ensure guest needs are met
- Proven experience as a Front Desk Agent or similar role
- Excellent customer service and communication skills
- Ability to multitask and work in a fast-paced environment
- Strong organizational and problem-solving skills
- Proficiency in MS Office and hotel management software
- Flexibility to work various shifts, including evenings and weekends
- High school diploma or equivalent; degree in hospitality is a plus
- Excellent communication skills
- Strong customer service orientation
- Proficiency in using hotel reservation and management software
- Ability to multitask and work well under pressure
- Good problem-solving skills
- Attention to detail and accuracy
- Ability to handle cash and credit transactions efficiently
- Knowledge of hotel services, local area attractions, and transportation options
- Ability to remain calm and professional in stressful situations
- Excellent organizational skills
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Senior Planning Assistant
Huhtamaki,
Ras al-Khaimah
2 weeks ago
Enjoy a career, packaged with care, whilst helping protect food, people and the planet We are a key global provider of sustainable packaging solutions. We’re on a mission to make all packaging recyclable, reusable, or compostable. Every day, we ensure the hygiene and safety of food and drink for people around the world. We are Huhtamaki. You could be part...
Duty Manager
Minor Hotels,
Ras al-Khaimah
3 weeks ago
Job Location:Anantara Mina Al Arab Ras Al Khaimah ResortAnantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and...
3D Designer - Kitchen Equipment
Agile Consultants,
Ras al-Khaimah
3 weeks ago
Job Title: 3D DesignerLocation: Ras Al KhaimahSalary: Up to AED 5,000 + Accommodation & TransportationJob Code: 350/001/403Industry: Kitchen Equipment ManufacturingJob Brief:Our client, a company operating in the stainless steel manufacturing industry, is hiring for a 3D Designer job in Ras Al Khaimah.The role involves creating accurate 3D designs and models of stainless steel kitchen equipment used in commercial and industrial kitchen environments....
