General Technician - Waldorf Astoria Ras Al Khaimah

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an General Technician, you’re not just maintaining the hotel’s physical safety and functionality – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here's what you'll do during a typical day:

Essential Functions

• Conduct regular inspections and perform maintenance and repair tasks across different systems within the hotel, including electrical, plumbing, HVAC, and structural elements.
• Diagnose issues accurately and implement effective solutions to ensure minimal downtime and disruption to hotel operations.
• Coordinate with the Engineering and Housekeeping departments to schedule repairs and maintenance without compromising guest experience.
• Utilize a wide range of tools and equipment to perform repairs and maintenance tasks effectively.
• Stay updated with the latest standards and technologies in the maintenance field to enhance operational efficiency and sustainability.
• Ensure all maintenance activities are performed in accordance with safety protocols and regulations, minimizing risk to staff, guests, and property.
  
  

SUPPORTIVE FUNCTION

• Maintain detailed records of maintenance activities performed, including parts used and time spent, to contribute to the accurate tracking of expenses and budget management.
• Monitor inventory levels of maintenance supplies and equipment, and place orders as needed, ensuring cost-effectiveness and budget compliance
  
  

Qualifications

What It Takes to Make the Stay

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Strong knowledge of building systems, including HVAC, electrical, plumbing, fire life safety, and mechanical equipment.
• Ability to read and interpret technical drawings, schematics, operation manuals, and maintenance procedures.
• Experience in preventive and corrective maintenance of hotel/facility equipment and systems.
• Knowledge of workplace safety practices, permit-to-work systems, lockout/tagout, and risk assessment procedures.
• Familiarity with Building Management Systems (BMS), Guestroom Management System (GRMS) & Chiller Management System (CMS)
• Ability to diagnose faults, troubleshoot equipment failures, and implement effective corrective actions.
• Strong understanding of energy conservation practices and efficient operation of building services.
• Good communication and interpersonal skills with the ability to coordinate effectively with contractors, suppliers, and internal departments.
• Ability to prioritize multiple tasks, manage workload efficiently, and respond effectively to emergency maintenance situations.
  
  

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.