GPS Technician

SamTech Middle East Fz LLC


Date: 2 weeks ago
City: Dubai
Contract type: Full time
Job Summary

  • Responsible for the installation and repair of GPS Fleet Tracking Units /Telematics Equipment into customer vehicles of all types.

Major Responsibilities

  • Managing the GPS units’ installations / Removals / Transfers and ensuring a proper functionality of the unit by coordinating with the customer support agent.
  • Making sure that the vehicle is left in the same condition it was at the handover.
  • Getting restricted by the schedules set by the customer support agents and making sure to be present at the customer location on time.
  • Making sure to use only the tools that are approved by the technical supervisor.
  • Ensuring the tools and all the company assets are kept in good working condition.
  • Always report to the technical supervisor in case of any damage or loss to any tool or asset.
  • SamTech uniform cleanliness has to be maintained.
  • Preparing a detailed report after each customer visit and submitting it to the customer support agent on the same day through Email.
  • Troubleshoot and rectify any hardware-related issues.
  • Managing the new hardware tests and reporting the observations to the technical supervisor.
  • Training the customers’ technicians when it is required.
  • Reporting to the operations team the completed activities immediately after getting the work done.
  • Always communicating with the customer 30 min prior the visit to ensure vehicle availability.
  • Always notifying the customer in case any probabilities to reach late.
  • Any other work-related task that may arise.

Skills

  • Mandatory: Technician must be able to install all sensors (Fuel/Temperature / Door /Camera).
  • Knowledge of GPS Installation is mandatory.
  • UAE driver's license is mandatory
  • Knowledge of Auto Electric works / Vehicle Electrification is an added advantage.
  • Basic Communication skills both verbal & written.
  • Strong dedication to customer service.
  • Ability to deliver the task within the deadlines.
  • Ability to remain professional, confident, and patient at all times.
  • Must be a team player.
  • Must be able to work effectively and contribute value with limited.
  • direction.
  • Strong dedication to customer service.

Minimum Educational Qualification

  • Diploma in Electronics or equivalent.

Minimum Experience

  • 2 Years in GPS & GPS Accessories installation.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Account Executive

Papaya Global, Dubai
10 hours ago
Papaya Global is a rapidly growing, award-winning B2B tech unicorn revolutionizing the payroll, EOR and payments industry. With over $400M raised from top-tier investors, we offer an innovative, comprehensive solution for managing global workforces, spanning from hiring and onboarding to managing and paying employees in over 160 countries.Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious...

Office Manager

Maandag, Dubai
1 day ago
You will support the Sales Manager in maintaining a smooth, organized, and positive workplace, while acting as the day to day link between our Dubai office, other Maandag branch offices, HR Netherlands, and the Dubai payroll team. This is a varied role that blends office operations, vendor management, sales support, and a genuine "mother of the office" presence that looks...

Head of Quant Strategy — Crypto Arbitrage

Zento Era, Dubai
2 days ago
Quant ResearchHead of Quant Strategy — Crypto ArbitrageDubai (DXB) / Remote Full-time SeniorAbout The RoleZento is building an institutional-grade crypto arbitrage and cross-exchange trading platform. The infrastructure, engineering team, and data foundations are in place — what we need now is someone who has actually done this before. You'll design the strategies, own the risk framework, sign off on production...