Guest Service Executive
Palazzo Versace Dubai
Date: 6 hours ago
City: Dubai
Contract type: Full time
Job Summary
We are seeking a service-oriented and enthusiastic Guest Service Executive to join our luxury hotel team. The successful candidate will be responsible for delivering exceptional guest service, assisting with retail sales, and ensuring the smooth day-to-day operation of the hotel gift shop in line with the hotel's luxury standards.
Key Responsibilities:
We are seeking a service-oriented and enthusiastic Guest Service Executive to join our luxury hotel team. The successful candidate will be responsible for delivering exceptional guest service, assisting with retail sales, and ensuring the smooth day-to-day operation of the hotel gift shop in line with the hotel's luxury standards.
Key Responsibilities:
- Welcome and assist guests in a warm, professional and personalized manner, ensuring a high standard of service at all times.
- Assist guests with product selection and provide accurate information and recommendations based on their needs and preferences.
- Process sales transactions accurately, including cash and card payments, while following all cash-handling procedures.
- Maintain the outlet in a clean, organized and attractive condition in line with the standards of a 5-star luxury hotel.
- Monitor stock levels, replenish products and ensure all items are properly displayed, priced and presented.
- Receive and check deliveries, assist with stock control and report any discrepancies, damages or shortages.
- Handle guest enquiries and concerns professionally, resolving issues where possible and escalating them when required.
- Promote products and maximize sales opportunities while maintaining a genuine, service-focused approach with guests.
- Previous experience in retail sales or hospitality/hotel
- Strong communication and customer service skills
- Sales-driven, proactive, and well-presented
- Ability to work flexible shifts, including weekends and public holidays
- Basic computer and POS system knowledge
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Business Analyst | Al-Futtaim Automotive | Dubai
Al-Futtaim,
Dubai
25 minutes ago
Job Requisition ID: 182602Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia...
Plumber
AccorHotel,
Dubai
2 hours ago
Company DescriptionFairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian...
IT Solution Support Engineer
Vanderlande,
Dubai
2 hours ago
Job TitleIT Solution Support EngineerJob DescriptionIT Solution Support Engineer Introduction As IT Solution Support Engineer, you will support, maintain, and continuously improve Vanderlande's mission-critical airport IT environments. You will help ensure the availability, performance, security, and lifecycle compliance of the platforms that enable business-critical airport operations worldwide.What will you be doing? Your work will cover Linux and Windows servers, middleware,...
