Guest Service Executive - Gift Shop

Palazzo Versace Dubai


Date: 14 hours ago
City: Dubai
Contract type: Full time
Key Responsibilities:

  • Welcome and assist guests in a warm, professional and personalized manner, ensuring a high standard of service at all times.
  • Assist guests with product selection and provide accurate information and recommendations based on their needs and preferences.
  • Process sales transactions accurately, including cash and card payments, while following all cash-handling procedures.
  • Maintain the outlet in a clean, organized and attractive condition in line with the standards of a 5-star luxury hotel.
  • Monitor stock levels, replenish products and ensure all items are properly displayed, priced and presented.
  • Receive and check deliveries, assist with stock control and report any discrepancies, damages or shortages.
  • Handle guest enquiries and concerns professionally, resolving issues where possible and escalating them when required.
  • Promote products and maximize sales opportunities while maintaining a genuine, service-focused approach with guests.


Requirements:

  • Previous experience in retail sales or hospitality/hotel
  • Fluent in Russian or Arabic; good command of English is required
  • Strong communication and customer service skills
  • Sales-driven, proactive, and well-presented
  • Ability to work flexible shifts, including weekends and public holidays
  • Basic computer and POS system knowledge

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Graphic Designer – Visual Design & AI Content

SkyBlueMedia - UAE, Dubai
1 week ago
We are looking for a creative and experienced Graphic Designer with strong skills in presentation design, visual storytelling, mockups and AI-powered content creation.The ideal candidate should be able to take a brief or raw information and independently transform it into polished, professional and client-ready visual work. A strong eye for layout, typography and overall presentation quality is essential.Key ResponsibilitiesDesign professional...

Cluster Painter and Polisher

Minor Hotels, Dubai
1 week ago
Job Location:Dukes The Palm Dubai HotelNH Collection Hotels & Resorts showcases captivating hotels housed in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. Thoughtfully designed with an eclectic-elegant atmosphere, our hotels are built to evoke extraordinary feelings — paying great attention to stimulating details that create truly memorable moments.We welcome business travellers, friends, and couples...

Director - Cyber Security - UAE National

Emirates Global Aluminium (EGA), Dubai
2 weeks ago
Job description:Director - Cyber Security JOB PURPOSE:The Head of Cyber Security will lead a strategic office responsible for setting the cybersecurity governance, risk, compliance, and oversight of security operations management across corporate (IT) and Industrial (OT) environments. Lead a team responsible for the maintenance of the EGA-wide cyber security program to ensure the digital ecosystem and assets are adequately protected...