Hostess
AlphaMind Group
Date: 8 hours ago
City: Dubai
Contract type: Full time
Role Overview
The Hostess is the first point of contact for guests, responsible for creating a warm, welcoming, and professional environment. This role ensures smooth guest flow, manages reservations, and contributes to an exceptional luxury dining experience.
Key Responsibilities
Guest Reception & Experience
Welcome and greet guests with a professional and friendly demeanor.
Manage reservations, guest lists, and table allocations efficiently.
Escort guests to their tables, provide menus, and inform them of specials or promotions.
Handle guest inquiries, requests, and complaints promptly and courteously.
Operational Support
Coordinate with waitstaff and management to ensure smooth seating and service flow.
Maintain the reception and waiting areas in a clean, organized, and welcoming condition.
Monitor waiting times and manage guest expectations professionally.
Assist with special arrangements for VIP guests or events.
Reservation & Administrative Duties
Maintain accurate records of reservations, guest preferences, and special occasions.
Answer phone calls, respond to emails, and manage online reservations efficiently.
Provide reports on reservations, guest feedback, and occupancy trends as required.
Professional Standards & Compliance
Uphold luxury service standards, etiquette, and presentation at all times.
Adhere to company policies, health, safety, and hygiene standards.
Qualifications & Experience
Minimum 1–3 years’ experience as a Hostess, Receptionist, or Guest Relations in high-end restaurants, luxury hotels, or fine-dining venues.
Excellent communication, interpersonal, and customer service skills.
Professional appearance, polished demeanor, and confidence in guest-facing roles.
Ability to work under pressure in a fast-paced environment.
The Hostess is the first point of contact for guests, responsible for creating a warm, welcoming, and professional environment. This role ensures smooth guest flow, manages reservations, and contributes to an exceptional luxury dining experience.
Key Responsibilities
Guest Reception & Experience
Welcome and greet guests with a professional and friendly demeanor.
Manage reservations, guest lists, and table allocations efficiently.
Escort guests to their tables, provide menus, and inform them of specials or promotions.
Handle guest inquiries, requests, and complaints promptly and courteously.
Operational Support
Coordinate with waitstaff and management to ensure smooth seating and service flow.
Maintain the reception and waiting areas in a clean, organized, and welcoming condition.
Monitor waiting times and manage guest expectations professionally.
Assist with special arrangements for VIP guests or events.
Reservation & Administrative Duties
Maintain accurate records of reservations, guest preferences, and special occasions.
Answer phone calls, respond to emails, and manage online reservations efficiently.
Provide reports on reservations, guest feedback, and occupancy trends as required.
Professional Standards & Compliance
Uphold luxury service standards, etiquette, and presentation at all times.
Adhere to company policies, health, safety, and hygiene standards.
Qualifications & Experience
Minimum 1–3 years’ experience as a Hostess, Receptionist, or Guest Relations in high-end restaurants, luxury hotels, or fine-dining venues.
Excellent communication, interpersonal, and customer service skills.
Professional appearance, polished demeanor, and confidence in guest-facing roles.
Ability to work under pressure in a fast-paced environment.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Procurement Specialist
McDermott International, Ltd,
Dubai
1 day ago
Job DescriptionJob Overview:The Procurement Specialist applies their conceptual knowledge of Procurement and, with a moderate level of guidance and direction from colleagues and leadership, is responsible for solving a range of straightforward Procurement problems. They will be responsible for analyzing possible solutions using standard procedures and building knowledge of the company, processes, and customers. The Procurement Specialist understands key business...
Production Planning Officer
Emirates,
Dubai
1 day ago
Job PurposeEmirates Engineering is one of the world's most technologically advanced aircraft maintenance facilities.We are GCAA CAR V approved, and support the world’s largest fleet of Airbus and Boeing aircraft, operated by Emirates. We also support the fleets of thirty other airlines through third-party maintenance contracts.Our exceptional team sets industry benchmarks. All Emirates Engineering personnel are fully qualified at all...
Lobby Ambassador
Al Jaddaf Rotana Complex | Dubai,
Dubai
2 days ago
Job DescriptionWe are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.The position is based at Al Jaddaf Rotana Suite Hotel.As a Lobby Ambassador you are responsible to receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times and your role will include key...
