Housekeeping Attendant
SO/ Hotels & Resorts
Date: 2 weeks ago
City: Remote
Contract type: Full time
Remote
Company Description
SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.
Job Description
SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.
Job Description
- Room Cleaning: Clean and maintain guest rooms, including making beds, dusting, vacuuming, mopping floors, changing linens, and replenishing amenities.
- Bathroom Maintenance: Clean and sanitize bathrooms, ensuring towels, toiletries, and amenities are replenished according to hotel standards.
- Guest Requests: Respond promptly to guest requests for additional supplies such as towels, toiletries, or extra bedding.
- Public Area Cleaning: Maintain the cleanliness of public spaces such as corridors, lobbies, restrooms, and elevators.
- Laundry & Linen Management: Collect dirty linen from guest rooms and deliver clean linens and amenities to the assigned floors.
- Stock Management: Monitor and report the condition of cleaning supplies and amenities, ensuring that stock levels are maintained and any shortages are communicated to the supervisor.
- Safety & Hygiene Compliance: Follow established safety and hygiene practices to ensure cleanliness and proper sanitation of rooms and public areas.
- Lost & Found: Report and manage any lost and found items in guest rooms or public areas, adhering to the hotel's lost and found policy.
- Guest Interaction: Maintain a professional and friendly demeanor when interacting with guests, ensuring their comfort and satisfaction.
- Deep Cleaning: Assist with periodic deep cleaning tasks such as window washing, carpet cleaning, and furniture maintenance.
- Sustainability & Waste Management: Follow eco-friendly cleaning practices, minimize waste, and contribute to the hotel's sustainability initiatives.
- Education: High school diploma or equivalent preferred.
- Experience: Previous experience in housekeeping or a similar role in hospitality is an advantage.
- Physical Stamina: Ability to stand for extended periods, lift heavy items, and perform tasks that require bending, lifting, and repetitive movements.
- Attention to Detail: Strong focus on cleanliness and a keen eye for detail to maintain high hospitality standards.
- Customer Service Skills: Friendly, courteous, and professional approach when interacting with guests.
- Teamwork: Ability to work effectively with other housekeeping team members to ensure smooth operations.
- Time Management: Ability to manage time effectively and prioritize tasks to ensure rooms are cleaned efficiently and on time.
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