HR Systems & Data Specialist

About the Role

We are seeking a Specialist – HR System & Data to administer, support, and continuously improve the organization's HR systems and workforce data environment, with primary responsibility for ERP HCM platforms. The role ensures reliable, accurate and secure employee data, effective reporting and analytics, controlled system changes, and seamless integration between HR and other applications.

The role works closely with HR process owners, Information Technology, Finance, external vendors, and business stakeholders to translate operational requirements into effective system solutions, strengthen data governance, and enable informed workforce decision-making.

Key Responsibilities

1. HR System Administration and Operational Support (30%)

• Administer and provide functional support for Oracle and/or SAP HR modules, including payroll-related data, absence, performance, recruitment, learning, employee self-service, workflows, and approvals in accordance with approved HR policies and processes.
• Provide first-line support to investigate user incidents, determine root causes, and coordinate resolution with Information Technology, vendors, and relevant HR teams.
• Maintain an organized log of incidents, service requests, system defects, resolutions, and recurring issues.
• Provide functional guidance and timely support to HR users, employees, and managers.
• Develop user guides, process documentation, frequently asked questions, and system support materials.

2. HR Data Management and Governance (25%)

• Maintain the accuracy of workforce data and perform regular data quality reviews to ensure completeness, consistency, and integrity across HR systems.
• Establish and maintain HR data definitions, validation rules, coding standards, ownership requirements, and data maintenance procedures.
• Coordinate data cleansing, migration, conversion, and validation activities during system implementations, upgrades, and organizational changes.
• Support the maintenance of organizational structures, positions, reporting lines, job information, grades, cost centres, and workforce records within the system.

3. Dashboards, Reporting, Analytics and Information Management (20%)

• Work with HR stakeholders to clarify reporting requirements and translate them into practical dashboards, reports, and data solutions.
• Develop and maintain standard and ad hoc HR reports, dashboards, and workforce data extracts using Power BI, ERP, or approved business intelligence tools.
• Provide accurate and timely workforce information covering headcount, turnover, vacancies, Emiratization, absence, employee movement, demographics, performance, and other HR indicators.
• Validate reports against source-system records and reconcile discrepancies before information is released.

4. System Enhancement, Testing and Integration (15%)

• Analyse and document HR requirements for enhancements, automation, integrations, and initiatives.
• Translate business requirements into functional specifications, process maps, and configuration requirements.
• Participate in system implementations, upgrades, and integration projects involving HCM, payroll, recruitment, performance, learning, time management, finance, and other enterprise systems.
• Prepare and execute functional testing, system integration testing, and user acceptance testing.
• Document test results, identify defects, coordinate corrective actions, and verify resolution.
• Coordinate with Information Technology and vendors to ensure accurate and secure data exchange between integrated systems.
• Support change implementation, user communications, training, and post-go-live stabilization.
• Identify opportunities to simplify HR processes, reduce manual transactions, improve employee experience, and increase the use of automation and self-service.

5. Security, Controls, Compliance and Documentation (10%)

• Support the administration and periodic review of HR system access, user roles, approval authorities, and segregation-of-duties controls.
• Ensure system access is granted, amended, and removed based on approved requests and assigned responsibilities.
• Support internal and external audits by providing system records, data extracts, evidence, and responses.
• Monitor compliance with applicable HR policies, information security requirements, and data privacy requirements.
• Escalate material system, data, access, integration, or compliance risks to the Senior Director – HR.
• Track agreed corrective actions arising from audits, data reviews, access reviews, or assessments.

Qualifications

Minimum Qualifications

• Bachelor's degree in Human Resources, Management Information Systems, Information Technology, Computer Science, Business Administration, Data Analytics, or a related discipline.

One or More of the Following Would Be Advantageous

• Oracle HCM Cloud or Oracle E-Business Suite Certification.
• IFS, SAP SuccessFactors, or SAP HCM Certification.
• HR Analytics or Data Management Certification.
• Business Analysis, Project Management, or IT Service Management Certification.
• Power BI, SQL, or other Reporting and Analytics Certification.

Experience

• Minimum 5 years of relevant experience in HR Systems, HR Data Management, HR Reporting, or HR Technology.
• Minimum 3 years of hands-on functional experience with IFS, Oracle HCM, Oracle E-Business Suite, SAP HCM, and/or SAP SuccessFactors.
• Experience supporting HR system implementation, configuration, testing, upgrades, integrations, or data migration activities.
• Experience preparing workforce reports, dashboards, data reconciliations, management information, system access controls, and audit requirements.
• Experience within Aviation, Engineering, Manufacturing, MRO, or another regulated industry would be advantageous.

Key Competencies

HR Systems and Digital Enablement

Strong functional understanding of HR technologies, particularly IFS, Oracle and/or SAP, with the ability to support operations, configure solutions, automate processes, improve system usability, and enhance the employee and manager experience.

Data Governance and Analytical Thinking

Maintains accurate, complete, consistent, and secure HR data while translating workforce information into meaningful management insights.

Accuracy and Attention to Detail

Completes system transactions, configurations, reports, testing, and documentation with a high degree of accuracy and precision.

Problem-Solving and Root Cause Analysis

Investigates system, process, and data issues logically to identify root causes and implement sustainable solutions.

Customer and Employee Service Orientation

Provides responsive and professional support, ensuring practical and user-friendly solutions aligned with approved policies and processes.

Collaboration and Stakeholder Management

Builds strong relationships with HR teams, Information Technology, Finance, vendors, managers, and key stakeholders.

Planning, Organization and Delivery

Effectively manages multiple requests, projects, reports, testing activities, and system changes while meeting deadlines.

Confidentiality, Integrity and Accountability

Handles employee and organizational data with discretion and in accordance with access controls, data privacy requirements, Takes ownership of assigned responsibilities, acts ethically, and promptly escalates errors, risks, or control concerns.

UAE Nationals Encouraged to Apply