Human Resources Coordinator - Waldorf Astoria Ras Al Khaimah

Responsibilities

Here's what you'll do during a typical day:

Essential Functions

• Maintain accurate and confidential Team Member files, HR records, databases, and documentation.
• Prepare HR letters, certificates, employment verification letters, and other HR correspondence.
• Ensure HR processes comply with company policies and applicable UAE labour laws and regulations.
• Support payroll administration and employee lifecycle processes, including onboarding and employee record updates.
• Ensure HR records are complete and up to date to support internal and external audits.
• Coordinate Team Member engagement, recognition, and appreciation initiatives throughout the year.
• Organize birthdays, service anniversaries, recognition ceremonies, cultural celebrations, and Team Member events.
• Support internal HR communications through email, digital screens, noticeboards, and communication platforms.
• Respond to Team Member enquiries regarding HR policies, procedures, and general HR matters.
• Provide day-to-day administrative support to the HR team and collaborate with hotel departments as required.
  
  

Supportive Functions

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Provide support to the HR team on departmental projects and initiatives as required.
• Participate in hotel meetings, training, and Team Member activities as required.
• Maintain flexibility to support the changing operational needs of the Human Resources department.
• Perform any other reasonable duties and responsibilities as assigned by the HR leadership team.
  
  

Technical Responsibilities

• Maintain and update Team Member data accurately in the HRIS and relevant HR systems.
• Manage electronic and physical HR records in accordance with data protection and confidentiality standards.
• Prepare HR reports, employee data, and documentation as required by management.
• Support payroll processes by ensuring accurate and timely submission of employee data and payroll-related information.
• Maintain accurate records related to attendance, leave, employee movements, and other HR transactions.
• Ensure HR documentation and processes comply with company policies and applicable UAE labour regulations.
• Utilise HR systems and Microsoft Office applications effectively for daily HR administration and reporting.
• Support HR audits by providing accurate records, reports, and required documentation.
  
  

Qualifications

What It Takes to Make the Stay

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Knowledge of HR practices, policies, and UAE labour regulations.
• Proficiency in HRIS, payroll systems, and Microsoft Office.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Ability to work effectively in a multicultural luxury hospitality environment.
• Proactive, flexible, and service-oriented approach.
• Good command of English; Arabic is an advantage.
  
  

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.