Kids Club Attendant

Mandarin Oriental Downtown, Dubai is looking for a Kids Club Attendant to join our Kids Club team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Located within Wasl Tower on Sheikh Zayed Road, Mandarin Oriental Downtown, Dubai offers an elevated expression of modern hospitality in the heart of the city. Designed by UNStudio, the tower sets a distinctive architectural tone, while the hotel’s 259 guestrooms and suites reflect contemporary, design-led living with panoramic views across the Dubai skyline. The hotel’s dining portfolio includes Yù & Mì, Chitarra, Noia by the Pool, as well as Majestas Group concepts Billionaire, Lion in the Sun and FB1, with forthcoming openings including Osaka, Pavilion Dubai by Yannick Alléno, and a street-level urban eatery. Additional features include a rooftop helipad, a two-story spa and wellness sanctuary, landscaped rooftop pools and versatile event spaces. The Residences at Mandarin Oriental Downtown, Dubai are set to open by 2027. 

About The Job

Based at the Mandarin Oriental Downtown, Dubai within the Kids Club Department in Dubai, the Kids Club Attendant is responsible for supervising and engaging young guests in a safe, fun, and nurturing environment while delivering age-appropriate activities that align with the Mandarin Oriental service standards. Kids Club Attendant reports to Kids Club Supervisor.

As a Kids Club Attendant, you will be responsible for the following duties:

• Support the daily operations of the Kids Club to ensure smooth functioning and high levels of guest satisfaction.
• Design and implement creative, culturally relevant, and safe activity programs that enhance the hotel's appeal and serve as a competitive advantage.
• Maintain full knowledge of hotel offerings, particularly kids club activities, and lead the enforcement of health and safety standards for children.
• Monitor and adjust the activity programs based on participation and guest feedback to ensure continued engagement and enjoyment.
• Collaborate with other departments, including Spa and Concierge, to promote offerings and maximize guest satisfaction and revenue opportunities.
• Ensure proper maintenance of equipment and accurate fee collection to uphold standards and drive departmental revenue.
  
  

As a Kids Club Attendant, We Expect From You

• Must have at least 2 years’ experience in working with children in a hotel.
• Must speak and write English at an intermediate level.
  
  

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.
• Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.
  
  

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