Lead System Administrator & Infrastructure

KEY RESPONSIBILITY

. Infrastructure Management

• Manage and maintain the organization’s enterprise infrastructure environment.

• Ensure infrastructure availability, stability, performance, and capacity.

• Drive infrastructure lifecycle management, upgrades, and continuous optimization.

2. Compute, Virtualization & Storage

• Administer enterprise compute, virtualization, and storage environments.

• Monitor resource utilization, capacity, and performance.

• Support infrastructure expansion, consolidation, and technology refresh initiatives.

3. Identity & Enterprise Systems

• Manage enterprise identity, authentication, access, and directory services.

• Administer core Windows and enterprise infrastructure services.

• Ensure appropriate access controls, policies, and operational standards.

4. Patch, Monitoring & Security Management

• Manage enterprise patching and infrastructure vulnerability remediation.

• Maintain proactive infrastructure monitoring and performance management.

• Support infrastructure security controls, compliance, and operational hardening.

5. Backup, Disaster Recovery & Business Continuity

• Manage enterprise backup and recovery operations.

• Maintain and test Disaster Recovery and Business Continuity capabilities.

• Ensure defined recovery objectives and infrastructure resilience are maintained.

6. Microsoft 365 & Collaboration Services

• Administer and support Microsoft 365 enterprise services.

• Manage service availability, configuration, security, and user access.

• Support collaboration and productivity platform adoption and optimization.

7. Cloud Infrastructure

• Administer and support enterprise cloud infrastructure across Azure and OCI.

• Monitor cloud performance, availability, security, and capacity.

• Support cloud migration, integration, optimization, and modernization initiatives.

8. Secure Connectivity & Remote Access

• Manage secure remote access and connectivity services.

• Ensure availability and security of remote infrastructure access.

• Support secure access requirements for users, applications, and operational teams.

9. Service Operations & Vendor Management

• Provide L2/L3 technical support and infrastructure troubleshooting.

• Manage incidents, problems, changes, and infrastructure-related service requests.

• Coordinate with technology vendors, partners, and service providers to ensure effective service delivery.

10. Infrastructure Projects & Continuous Improvement

• Participate in and deliver infrastructure projects, upgrades, and modernization initiatives.

• Identify opportunities for automation, standardization, and operational improvement.

• Maintain technical documentation, procedures, and infrastructure knowledge repositories