Manager - Key Accounts

Abu Dhabi Ports


Date: 2 hours ago
City: Abu Dhabi
Contract type: Full time
The Sales & Key Account Manager is responsible for identifying, acquiring, and managing commercial customers and tenants for Global Auto Hub.
The role focuses on:
  • Tenant acquisition
  • Customer relationship management
  • Commercial lead generation
  • Automotive trader and ecosystem engagement
  • Key account development
  • Support of occupancy and commercial growth targets

  • Responsibilities: Tenant Acquisition & Sales
    • Identify and approach potential tenants and commercial customers
    • Generate and manage commercial sales pipeline
    • Conduct customer outreach, presentations, and commercial meetings
    • Support leasing discussions for:
    o Showrooms
    o Warehouses
    o Workshops
    o Commercial spaces
    • Coordinate customer requirements internally
    • Support commercial negotiations and proposal preparation
    • Maintain CRM and sales activity tracking
    ________________________________________
    2. Key Account Management
    • Build and maintain long-term relationships with strategic customers
    • Act as primary contact point for assigned key accounts
    • Understand customer operational and commercial requirements
    • Support onboarding and customer integration processes
    • Ensure high customer satisfaction and retention
    • Identify upselling and cross-selling opportunities within the ecosystem
    ________________________________________
    3. Automotive Ecosystem Engagement
    • Develop relationships with:
    o Automotive traders
    o Used vehicle exporters
    o Fleet operators
    o Logistics companies
    o Inspection and service providers
    o Mobility and automotive ecosystem stakeholders
    • Support ecosystem expansion initiatives
    • Identify new business opportunities and customer segments
    ________________________________________
    4. Market Intelligence & Customer Insights
    • Monitor market developments and customer trends
    • Gather customer feedback and commercial insights
    • Provide competitor and pricing observations
    • Support refinement of commercial offerings and customer journey concepts
    ________________________________________
    5. Events & Commercial Representation
    • Represent Global Auto Hub at:
    o Industry events
    o Trade fairs
    o Networking events
    o Customer meetings
    • Support organization of promotional and ecosystem engagement activities
    • Contribute to brand visibility and market awareness

    Qualifications: Educational and Technical Qualifications: Bachelor’s degree in Business Administration, Sales, Marketing, Automotive Business, or related field Minimum 10 years of experience in: B2B sales Key account management Automotive or trade-related industries Proven customer relationship management capability Strong communication and negotiation skills Experience working with commercial targets and sales pipelines Fluent in English Language Skills: Arabic, Chinese, German, Russian, or other additional languages are advantageous Years of Experience: 10 years Nature of Experience: Experience in automotive trading, mobility, logistics, freezone, or industrial ecosystems GCC market experience Existing regional customer or trader network
  • CRM system experience

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