OPERATIONS SUPERVISOR

Key Responsibilities

JOB DESCRIPTION

• Supervise and manage deployed staff at assigned client locations
• Ensure staff attendance, punctuality, and proper behavior at all times
• Maintain daily attendance records, duty rosters, and manpower reports
• Coordinate with clients to ensure monthly attendance is verified and confirmed for invoicing purposes.
• Coordinate with HR and operations teams regarding staffing requirements, replacements, and absenteeism
• Ensure employees follow company policies, safety rules, and client guidelines
• Handle employee concerns, minor grievances, and basic disciplinary matters
• Conduct on-site inspections to ensure work quality and compliance
• Assist with onboarding, orientation, and training of new staff
• Act as the first point of contact for client feedback and operational issues
• Report incidents, misconduct, or performance issues to management promptly
  
  

About Us

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW