Payroll Officer

Wio Bank

Wio Bank is a leading one-of-a-kind financial platform that is revolutionizing the banking industry in the MENA region. Our platform is here to reboot personal and business banking in the digital age. Our personalised features and seamlessly integrated services are built around your needs, helping you spend, save, and plan for your future.

Role Overview

Payroll is not a back-office function at Wio — it is a trust signal. Every employee's financial wellbeing runs through this role. You will own end-to-end payroll accuracy, compliance, and employee experience — and you will make it invisible in the best possible way.

What You'll Be Responsible For

• Own the Full Payroll Cycle
• Process end-to-end monthly payroll accurately and on time - salary payments, allowances, deductions, overtime, and all payroll transactions across applicable legal entities.
• Validate and action all payroll inputs: new joiners, leavers, salary revisions, promotions, unpaid leave, attendance adjustments, and benefit changes before each payroll run.
• Manage final settlement calculations in full — gratuity, leave encashment, notice pay, recoveries, and statutory deductions — ensuring accuracy every time.
• Keep the Numbers Airtight
• Prepare, reconcile, and submit payroll registers, bank transfer files, and GL reports to Finance within agreed timelines.
• Conduct regular payroll reconciliations and audits to uphold data integrity and compliance with internal controls.
• Maintain accurate employee master data, payroll records, and employment lifecycle changes in the HRMS with strict confidentiality standards.
• Stay Compliant, Stay Ahead
• Administer employee benefits and deductions — medical insurance, pension contributions, loans, and advances — with accurate payroll integration.
• Ensure full compliance with UAE Labour Law, pension regulations, and internal policies; proactively flag risks and discrepancies before they become issues.
• Prepare payroll, headcount, compensation, and workforce reports to support Finance, management, and regulatory reporting requirements.
• Be the Go-To for Payroll.
• Serve as the first point of contact for employee payroll and benefits queries — resolving issues professionally and within defined SLAs.
• Support HR Operations across onboarding, contract administration, employee documentation, and HRMS maintenance.
• Contribute to payroll process improvements, system enhancements, and automation initiatives, including UAT testing as required.
  
  

What Are We Looking For

Must-Have:

• Minimum 1 year in your current role.
• UAE HR regulatory and payroll experience.
• Strong Excel and MS Office skills.
• High attention to detail with excellent organizational skills.
• Ability to handle sensitive data with tact and confidentiality.
• Strong communicator — equally comfortable with employees and leadership.
  
  

Good to Have:

• Bachelor's in Finance or HR.
• Proficiency with any HRMS or reconciliation system.
• Prior exposure to end-to-end payroll in a fintech or banking environment.
• Familiarity with payroll automation or system improvement projects.