Reservations Manager
Fujairah Rotana Resort & Spa
Date: 2 hours ago
City: Fujairah
Contract type: Full time
Job Description
We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Reservations Manager you are responsible for managing the Reservations Department and promote a helpful and professional image to our guests, whereby your role will include key responsibilities such as-
Education, Qualifications & Experiences
You should have a degree within the hospitality field and minimum two years experiences in hotel reservations. You must be a computer literate and with excellent communication skills, written and oral proficiency in English, while additional language skills are an asset.
Knowledge & Competencies
The ideal candidate will be an outgoing ‘people person’, who enjoys leading from the front and being part of a winning team. You bring along a guest and service oriented attitude, backed up by a pro active approach and a strong drive for results when undertaking pro active initiatives in order to generate additional revenue, while possessing following additional competencies-
Understanding Hotel Operations
Teamwork
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Customer Focus
Adaptability
Effective Communication
Drive for Results
We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Reservations Manager you are responsible for managing the Reservations Department and promote a helpful and professional image to our guests, whereby your role will include key responsibilities such as-
- Give full cooperation to any customer requiring assistance with a prompt, caring and helpful attitude and anticipate clients needs
- Be thorough with the application of room reservations and group reservations procedure
- Know the required operation procedures of Opera and maintain an awareness of guest profile through system
- Show complete product knowledge, understand rate structure and apply rate management
- Ensure all administration procedures are maintained to hotel and company standards
- Positively contribute to all the sales activities within the hotel and maximize sales opportunities
- Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and tallies with the computer and requests are confirmed to correctly and within 24 hours
Education, Qualifications & Experiences
You should have a degree within the hospitality field and minimum two years experiences in hotel reservations. You must be a computer literate and with excellent communication skills, written and oral proficiency in English, while additional language skills are an asset.
Knowledge & Competencies
The ideal candidate will be an outgoing ‘people person’, who enjoys leading from the front and being part of a winning team. You bring along a guest and service oriented attitude, backed up by a pro active approach and a strong drive for results when undertaking pro active initiatives in order to generate additional revenue, while possessing following additional competencies-
Understanding Hotel Operations
Teamwork
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Customer Focus
Adaptability
Effective Communication
Drive for Results
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Radiographer
healthcareerme.com,
Fujairah
3 days ago
DescriptionJob Descriptioncurrently seeking skilled and dedicated Radiographers to join our client team. As a Radiographer, you will play a vital role in providing quality patient care by conducting and interpreting diagnostic imaging procedures. In this role, you will utilize a variety of imaging modalities, such as X-ray, CT scans, and MRIs, to produce high-quality images for diagnostic purposes. Your expertise...
Planner-SWRO
WSP in the Middle East,
Fujairah
2 weeks ago
Job DescriptionPlanner will be responsible for developing, monitoring, and controlling the project schedule for a Seawater Reverse Osmosis (SWRO) desalination project in Fujairah, UAE. The role ensures effective planning, timely execution, and progress tracking across all project phases including engineering, procurement, construction, and commissioning. The Planner will work closely with project teams to identify risks, optimize timelines, and ensure delivery...
Civil Engineer-SWRO
WSP in the Middle East,
Fujairah
3 weeks ago
Job DescriptionThe Civil Engineer will be responsible for managing and supervising all civil engineering works associated with a Seawater Reverse Osmosis (SWRO) desalination project in Fujairah, UAE. The role involves planning, execution, and monitoring of structural and infrastructure components to ensure compliance with design specifications, quality standards, and project timelines. The Civil Engineer will work closely with multidisciplinary teams to...