Sales and Marketing Representative

Job title: Sales & Marketing Representative

Location: Gaborone, Botswana

Salary: Market-Related

Department: Sales & Marketing

Reporting to: General Manager / Sales & Marketing Manager

Ref number: SMRNAM/022026

About Springer Nature

Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and follow @SpringerNature.

About Macmillan Education

Macmillan Education, part of Springer Nature, is a global education company committed to helping learners, teachers and institutions achieve better educational outcomes. With a rich heritage in educational publishing, we develop high-quality print and digital learning resources that support teaching and learning across schools and higher education. Through innovative content, technology and partnerships, we empower educators and inspire learners to reach their full potential.

Macmillan Education is looking for a driven and customer-focused Sales & Marketing Representative to join our Sales & Marketing team in Botswana. This permanent position is based in Gaborone and requires national travel.

The successful candidate will be responsible for managing and growing sales within a designated territory by securing new adoptions, maintaining existing business, and delivering excellent customer service through a needs-based selling approach.

Key Responsibilities

• Promote our print and digital product range to targeted schools, TVET colleges, booksellers, private and national schools, education officials and librarians.
• Achieve or exceed annual turnover and product sales targets.
• Maintain existing adoptions and identify new business opportunities within the territory.
• Research and identify key decision-makers and build strong relationships with stakeholders.
• Apply a needs-based sales methodology to close sales effectively.
• Represent the company at exhibitions and industry events; ensure accurate follow-up and CRM updates within required timelines.
• Monitor and report on competitor activity and market developments.
• Provide timely market intelligence and feedback to support publishing and marketing strategies.
• Ensure all customer queries and complaints are resolved within 24 hours.
• Submit weekly reports, manage annual call plans, maintain travel logs and ensure accurate CRM administration.
  
  

Requirements

Experience:

• Minimum 5 years’ experience in a similar sales role.
• Experience in education, publishing, or related sectors will be advantageous.
• Experience engaging with teachers, principals, education officials or other key decision-makers.
  
  

Education:

• Degree or Diploma in Commerce or Education (preferred).
  
  

Competencies:

• Strong communication, negotiation and relationship-building skills.
• Self-motivated, proactive and results-driven.
• Excellent organisational and administrative skills.
• Good command of English (written and verbal); knowledge of a local Namibian language will be an advantage.
• Proficient in MS Office and CRM systems.
• Ability to work independently and within a matrix structure.
• Valid driver’s license (Code 8) and willingness to travel nationally.
• High level of integrity and professionalism.
  
  

Applications:

Candidates who are interested in this position and meet the requirements may submit their application via the provided link

NB: In terms of meeting the company’s goals with respect to Employment Equity, people with disabilities are encouraged to apply.

Springer Nature Skills associated with this Job Profile include:

SN-Business Development, SN-Consultative Selling, SN-Drives Results, SN-Persuasion, SN-Business Insights, SN-Communicates Effectively, SN-Customer-Focused, SN-Product and Service Knowledge, SN-Negotiation Skills, SN-Market Intelligence

Job Posting End Date:

23-06-2026