Sales Assistant | Retail | IKEA DFC

Job Requisition ID: 179335

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview Of The Role:

The Sales Assistant is a key role in the IKEA retail operation, tasked with driving sales generation and ensuring customers have a positive experience in the market hall area. The role supports operational duties assigned by the shopkeeper, such as arranging products and maintaining the sales floor. Success in this role is characterized by achieving sales targets, exemplifying brand values, and fostering a welcoming store environment. The Sales Assistant must demonstrate flexibility, a customer-focused approach, and adherence to company policies.

What You Will Do:

• Greet customers immediately upon entering the store with a smile.
• Create a positive first impression for customers through an energetic attitude and adhering to the dress code.
• Provide customers with current and relevant product information.
• Represent a positive attitude toward the merchandise, brand, and company.
• Ensure a friendly and engaging personality to comfortably interact with the general public.
• Generate sales by meeting or exceeding weekly sales targets.
• Participate in all market hall inventories.
• Follow IKEA policies and procedures 100%.
• Assume and complete other duties as assigned by the shopkeeper.
• Arrange products and maintain the sales floor standards.
• Attend all store meetings and related functions.
• Create a sparkling clean and organized environment by maintaining store standards and cleanliness.
• Be physically fit to lift stock and stand for a minimum of 8 hours.
• Work as part of a sales team, demonstrating flexibility and collaboration with peers and management.
  
  

Required Skills To Be Successful:

• Good verbal communication skills.
• Customer-focused approach with adherence to Al-Futtaim and IKEA values.
• Ability to lift and be physically active for extended periods.
• Positive and energetic attitude towards customers and team collaboration.
  
  

What Qualifies You For The Role:

• High School Degree or equivalent education.
• Minimum of 1 year retail sales experience.
• Ability to lift certain products and stand for a minimum of 8 hours.
• Comprehensive understanding of retail and fast-moving stock environments.
  
  

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.