Sales Coordinator- Emirati Talent

Rotana Hotels


Date: 1 day ago
City: Abu Dhabi
Contract type: Full time

We are currently seeking passionate and dynamic Sales professionals who take pride in delivering exceptional customer service and providing creative solutions to our guests.

As a Sales Coordinator, you will be responsible for handling the administrative requirements of the Sales Office, including maintaining an organized, systematic, and up-to-date filing system to ensure easy access to information and prevent data loss.

Key Responsibilities:

  • Prepare and type the Sales Team's offer letters, update the sales database, and ensure all documents are reviewed and verified before submission for signature.
  • Compose letters, memos, faxes, and other correspondence on behalf of the Director of Sales and other executives.
  • Maintain an accurate and efficient follow-up and tracking system for all correspondence.
  • Handle incoming calls and guest inquiries in the absence of the Sales Team, directing urgent matters to the appropriate personnel.
  • Ensure the monthly sales report is completed and submitted on time.
  • Ensure all Sales Team correspondence and offers are sent within a maximum of 24 hours.
  • Communicate effectively at all levels while managing various administrative demands in a fast-paced working environment.
  • Ensure all office equipment is in proper working condition and handled with appropriate care.

Requirements

Education, Qualifications & Experience

You should ideally have a college diploma and relevant previous work experience. Good computer skills and an excellent command of English are essential, while proficiency in additional languages is an advantage.

Knowledge & Competencies

The ideal candidate should be courteous, discreet, and capable of working with minimal supervision while maintaining a high level of confidentiality. You should be self-motivated, positive, and proactive, with the ability to think creatively and take initiative. An outgoing, charismatic, and approachable personality, along with the ability to work effectively under pressure in a fast-paced environment, is essential. You should also be a strong team player with a commitment to quality.

Key Competencies:

  • Understanding Hotel Operations
  • Effective Communication
  • Planning for Business
  • Supervising People
  • Understanding Differences
  • Supervising Operations
  • Teamwork
  • Adaptability
  • Customer Focus
  • Drive for Results

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