Senior Associate - Collections

Michael Page


Date: 10 hours ago
City: Abu Dhabi
Salary: AED 240,000 - AED 300,000 per year
Contract type: Full time
  • Join a market-leading organisation driving major developments
  • Build your career in a high-impact collections function in Abu Dhabi

About Our Client

Our client is a well-established organization operating within the property development and asset management sector. With a diverse portfolio of large-scale projects and a commitment to operational excellence, the business continues to play a significant role in shaping communities across the UAE while maintaining high standards of customer service and financial governance.

Job Description

  • Monitor customer accounts to identify due and overdue payments.
  • Follow up with customers through calls, emails, and meetings to ensure timely collection of outstanding amounts.
  • Prepare and issue payment reminders, statements of account, and default notices in accordance with approved procedures.
  • Maintain accurate records of collection activities, customer communications, and follow-up actions.
  • Reconcile customer accounts and assist in resolving payment discrepancies.
  • Coordinate with internal teams including Sales, Finance, Customer Service, and Legal on delayed payment and default cases.
  • Support discussions with customers regarding payment plans and settlement arrangements in line with company policies and approval limits.
  • Escalate unresolved overdue accounts to the Manager, Collections for further action.
  • Maintain complete and accurate customer account documentation to support legal recovery processes where required.
  • Prepare regular collection reports, ageing reports, and updates on outstanding balances.
  • Ensure collection activities are carried out in line with company policies, contractual obligations, and applicable regulations.
  • Support improvements to collection processes, reporting, and customer communication practices.
  • Monitor payment commitments and follow up to ensure agreed collection timelines are achieved.
  • Assist in reducing aged receivables through consistent account monitoring and customer engagement.
  • Work with internal stakeholders to resolve issues impacting payment collection and account settlement.

The Successful Applicant

  • Bachelor's degree in Finance, Accounting, Business Administration, or a related discipline.
  • 7 to 10 years of experience within collections, accounts receivable, credit control, or debt recovery.
  • Previous experience within real estate, property development, construction, or a related industry is mandatory
  • Strong understanding of collection processes, receivables management, and payment recovery practices.
  • Experience managing customer accounts, payment follow-ups, and account reconciliations.
  • Strong analytical skills with a high level of attention to detail.
  • Experience using ERP and CRM systems.
  • Knowledge of contractual payment terms and collection procedures.
  • Candidates must be based in UAE

What's On Offer

  • Opportunity to join a leading organisation with a strong presence in the UAE.
  • Exposure to a large and diverse portfolio of customers and projects.
  • Collaborative and supportive working environment.
  • Long-term career development and progression opportunities.
  • Chance to work with experienced industry professionals.
  • Strategic role with visibility across multiple business functions.

Contact: Cheyenne Coutinho

Quote job ref: JN-092026-7112900

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