Senior Customer Service Executive

CSS Kuwait.


Date: 4 hours ago
City: Dubai
Contract type: Full time
  • Process and follow up customers’ export and import shipments efficiently and accurately.
  • Serve the customer in all queries and requirements
  • Monitor shipment according to customer status and track & trace upon delivery.
  • Handle full sets of shipping Documentation timely and accurate until closing of files,
  • Ensure the highest standard of customer service.
  • Assisting with processing price quotes and rate negotiations.
  • Working in harmony with the relevant sales and operations teams, correcting when necessary to engage in activities,
  • Preparing periodic reports completely and on time.
  • Minimum 3-4 years work experience in similar role from the Freight Forwarding industry background.
  • Must posses strong communication skills – Written & Spoken.

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Educational Qualification High School Associate Degree Bachelor's Degree Graduate or Professional Degree Post Graduate

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