Senior IT Systems Administrator / IT Operations Engineer

About The Role

We are looking for an experienced and proactiveSenior IT Systems Administrator / IT Operations Engineerto manage, maintain, and improve our corporate IT infrastructure.

You will take hands-on ownership of IT operations across infrastructure, security, automation, and end-user support. The ideal candidate solves problems independently, simplifies processes, and remains composed during incidents and outages.

Key Responsibilities

Infrastructure & Network Operations

• Manage and maintain corporate networks, servers, endpoints, and cloud services.
• Configure, troubleshoot, and secure firewalls, switches, VPNs, and enterprise Wi-Fi.
• Configure and maintain monitoring, alerting, and health checks across infrastructure, networks, endpoints, and critical services.
• Troubleshoot infrastructure and security incidents, minimize downtime, and implement improvements to prevent recurrence.
  
  

Identity, Access & Device Management

• Administer identity providers, single sign-on (SSO), user access, and device management solutions.
• Design and implement automated employee onboarding and offboarding workflows.
• Manage device deployment, software distribution, endpoint security, and compliance.
• Provide technical support to employees across Windows, macOS, and Linux environments.
  
  

Automation & Operational Improvement

• Automate repetitive IT tasks using scripts, integrations, and workflows.
• Identify opportunities to improve IT reliability, security, scalability, and operational efficiency.
• Maintain IT documentation, operational procedures, and security standards.
  
  

Security & Risk Management

• Implement and maintain organization-wide security policies and controls across infrastructure, endpoints, identities, and cloud services.
• Identify security risks and implement preventive and corrective measures.
• Strengthen security through access controls, endpoint protection, vulnerability management, and system hardening.
  
  

IT Assets & Procurement

• Own the end-to-end IT asset lifecycle, including procurement, inventory, deployment, and disposal.
• Manage vendor selection, purchasing, and deployment of IT equipment and services.
• Manage SaaS/PaaS applications, licenses, and integrations.
  
  

Required Technical Skills

Networking

• Strong hands-on experience with Fortinet FortiGate firewalls, FortiSwitch, and FortiAP.
• Experience configuring and troubleshooting enterprise Wi-Fi, VPNs, and network connectivity.
  
  

Operating Systems

• Expert-level Windows and macOS administration.
• Strong Linux knowledge.
  
  

Identity & Access Management

• Hands-on experience with Google Workspace, Microsoft Entra ID, and JumpCloud.
• Solid understanding of SAML 2.0, OIDC, and SCIM.
  
  

Automation & Scripting

• Strong practical skills in PowerShell, Bash, and Python.
• Proven experience building and maintaining automation for onboarding, offboarding, and daily IT operations.
• Ability to write, understand, and troubleshoot scripts independently.
  
  

Cloud Platforms

• Proven hands-on experience with at least one major cloud provider: Microsoft Azure, AWS, or GCP.
• Experience managing cloud infrastructure, identity and access management, networking, and security.
• Experience administering SaaS/PaaS applications, licenses, and integrations.
  
  

Security Engineering

• Practical experience implementing security controls and organization-wide security policies.
• Experience with endpoint protection, access management, vulnerability management, and security hardening.
• Strong understanding of least privilege, Zero Trust principles, and security best practices.
  
  

Monitoring & Alerting

• Hands-on experience configuring monitoring dashboards, health checks, and actionable alerts.
• Experience with open-source monitoring solutions or platforms such as Datadog, Dynatrace, New Relic, Grafana Cloud, Prometheus, or similar tools.
• Ability to identify key operational metrics and troubleshoot issues using monitoring data.
  
  

Virtualization & Device Management

• Experience with Microsoft Hyper-V.
• Experience with MDM solutions, endpoint security, device compliance, and software deployment.
• Experience maintaining IT asset inventories.
  
  

Preferred Skills & Qualifications

• Advanced or professional-level cloud certifications, such as:
• Microsoft Azure Solutions Architect Expert
• AWS Solutions Architect Professional
• Google Professional Cloud Architect
• Experience with VMware virtualization technologies.
• Experience designing and improving IT infrastructure architecture, reliability, and scalability.
• Familiarity with security frameworks and standards such as ISO 27001, NIST, or CIS Benchmarks.
• Experience integrating IT systems through APIs and event-driven automation.
  

Core Competencies

• Excellent communication skills and a customer-focused approach to IT support.
• Strong troubleshooting, analytical thinking, and problem-solving abilities.
• Ability to prioritize effectively and make sound decisions during incidents and outages.
• Strong ownership, attention to detail, and ability to work independently.
• Experience managing IT procurement from vendor selection through deployment.
• A proactive approach to improving IT reliability, security, and operational efficiency.
  
  

What We Value

We value people who go beyond keeping systems running: those who identify opportunities for improvement, take initiative, and use automation to make IT operations more reliable, secure, and scalable.