Senior IT Voice & Collaboration Engineer
Adecco
Hands-on experience in voice/collaboration and network engineering.
Strong knowledge of TCP/IP, OSPF, BGP, VLANs, STP, EtherChannel and NAT.
Experience with wireless networks, WLCs, access points and voice optimisation.
Strong troubleshooting, analytical and communication skills.
Bachelor’s degree in IT, Computer Science or a related field; Master’s preferred.
Exposure to SD-WAN, VPNs, load balancers and network security solutions is an added advantage.
Job Requirements• Design, implement and maintain VoIP and telephony systems.
• Support collaboration platforms such as Cisco CUCM, Webex, Avaya, Microsoft Teams Voice and Asterisk.
• Manage supporting LAN/WAN, routers, switches and wireless infrastructure.
• Troubleshoot voice and connectivity issues, ensuring reliable call quality through QoS.
• Handle system migrations, upgrades, security patching and capacity planning.
• Coordinate with vendors, maintain technical documentation and mentor junior engineers.
Company DescriptionLeading System Integrator in Dubai
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