Senior Manager - PR & Communications

Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a fast, ambitious, and talented team, we're driving major missions forward.

We are looking for a strategic, creative, and hands-on Senior Manager – PR & Communications to lead public relations and external communications for noon across the UAE, KSA, and Egypt. The role will focus on strengthening brand reputation, building strong media relationships, driving impactful storytelling, and ensuring consistent and compelling brand communications across markets. The ideal candidate combines strong regional media expertise with excellent writing skills, sound judgement, and the ability to translate business priorities into engaging stories in a fast-paced, dynamic environment.

The role is based in Dubai, reports to COO and works with in-market PR agencies in the UAE, KSA and Egypt

What you'll do

1. PR Strategy & Media Relations

• Develop and execute PR and communications strategies aligned with noon’s brand positioning and business objectives.
• Identify and drive media coverage around noon’s biggest moments, including Yellow Friday, Ramadan, new platform launches, partnerships and company milestones.
• Manage media enquiries, prepare spokespeople for interviews, and build the external profile of noon’s founder and senior leadership through interviews, op-eds and speaking opportunities.
• Build and maintain strong relationships with tier-1 business, technology and consumer media in each market, with a particular focus on Saudi media.

2. Content & Messaging

• Write, edit and approve press releases, media statements, executive talking points and other external communications in both Arabic and English.
• Keep brand messaging, tone of voice and communications consistent across all external channels.
• Work closely with the brand, marketing, creative and business teams to develop stories and communication plans. Agree clear ownership with brand and social teams.

3. Reputation & Crisis Management

• Lead crisis communications across all three markets, including viral customer complaints, delivery incidents, seller and product quality issues, and data or privacy matters.
• Set up and run social and media monitoring, escalation protocols and holding statements so that noon responds quickly and consistently when issues arise.
• Work with legal, customer service, operations and government relations teams on regulator-facing and other sensitive communications

4. Agencies, Insights & Performance

• Measure PR performance against clear KPIs (share of voice versus key competitors, tier-1 coverage, sentiment, key message pull-through and crisis response time) and share monthly updates and recommendations with leadership

What you'll need

• 8-12 years of experience in PR, corporate communications or media relations, including at least 3 years in a senior role at a consumer, e-commerce, technology, retail or payments business.
• Strong relationships with UAE and Saudi media, and a solid understanding of the Egyptian media landscape.
• Native or near-native written and spoken Arabic, and excellent written and spoken English.
• Proven experience leading a live reputational crisis at a consumer-facing brand.
• Experience advising C-suite leaders and managing external PR agencies across more than one market.
• Exceptional writing and editing skills. Please include 2–3 writing samples, such as press releases or statements you have written, with your application.

Who'll excel

• We're looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.