Senior Manager – Technology Transformation

About WhiteCrow

We are global talent research, insight, and sourcing specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client’s in-house talent acquisition teams.

About our client

Since its inception in 2000, our client has emerged as a prominent and fast-growing retail group serving markets across the Middle East. The organization partners with world-class fashion and lifestyle brands, delivering globally inspired products and experiences to discerning consumers throughout the GCC. Guided by a vision to become a leading regional gateway for international retailers, the company has successfully built a broad portfolio across diverse consumer categories. Its collaborative approach with global brand partners, combined with extensive market expertise and a customer-first mindset, has enabled sustained growth and ongoing expansion across the region. Today, our client remains well-positioned to capitalize on emerging opportunities within the dynamic Middle Eastern retail market.

About the role

• The role holder identifies and defines opportunities, builds the business case for each initiative, and leads delivery through internal technology functions and delivery partners. Initiatives are held to their intended outcomes, adoption and benefits, not go-live alone. This is a hands-on role.
• The role holder personally designs, builds and deploys data, analytics, automation and AI solutions, and coordinates multidisciplinary teams.

As a Senior Manager – Technology Transformation, you will be responsible for...

• Providing analysis and recommendations to help develop DHI’s technology, data and digital transformation agenda, for review by the Executive Director – Portfolio Operations and Intelligence.
• Developing and maintaining roadmaps for assigned initiatives, sequencing activities based on value, dependencies, risk and readiness.
• Leading discovery and solution design with DHI departments, conducting workshops to define the opportunity, scope and intended outcomes of each initiative.
• Identifying opportunities to improve revenue, productivity, customer experience, operational performance and decision-making through data, analytics, automation and AI.
• Defining value hypotheses, success metrics, adoption targets and value realisation frameworks for each initiative.
• Designing, developing, deploying and maintaining data and analytical solutions, dashboards, automation solutions and AI-enabled products.
• Building and maintaining ETL/ELT processes and data transformation workflows.
• Owning the lifecycle of data, analytics, automation and AI products, from concept through deployment and adoption.
• Defining product vision, user requirements, roadmaps, backlogs and delivery priorities based on the end-to-end needs of alternative asset management users, including investment professionals, portfolio managers, senior leadership and governance functions. Translating business challenges into technical requirements, user stories and solution designs.
• Leading end-to-end delivery of assigned transformation initiatives while managing scope, schedule, cost and quality.
• Ensuring initiatives are meeting cybersecurity, data protection, privacy and AI governance requirements.

What you already have...

• 6 – 8 years of experience in technology transformation, data product development, applied AI, technology consulting or data-enabled transformation.
• Demonstrated experience personally taking a problem through to a production-grade product.
• Bachelor’s degree in Computer Science, Engineering, Data Science, AI, Mathematics, Statistics, Business or another relevant quantitative discipline.
• Advanced degree, such as an MBA, preferred.
• Technology, data and digital transformation planning and roadmap development
• Data platforms such as Databricks, Azure AI Foundry, Spark, Hive or Palantir Foundry