Senior Officer, Employee Relations & Compensation & Benefits

Job description:

JOB PURPOSE

The Senior Officer, Employee Relations & Compensation & Benefits is responsible for supporting the effective implementation of employee relations programs, compensation structures, benefits administration, and HR policies. The role ensures compliance with labor regulations, strengthens employee engagement, provides timely HR services, and contributes to maintaining a positive, productive work environment aligned with AMF’s values and HR strategy.

ROLES AND RESPONSIBLITIES

Key Accountabilities

• Address employee inquiries, concerns, and workplace issues promptly and professionally.
• Support the resolution of employee disputes in line with HR policies and labor regulations.
• Prepare and maintain employee records, disciplinary actions, and case documentation.
• Contribute to employee engagement initiatives and internal communication activities.
• Support the administration of payroll inputs, allowances, overtime, and deductions.
• Process employee benefits such as insurance, leave entitlements, and other compensations.
• Maintain updated employee data to ensure accurate payroll processing and benefits eligibility.
• Support salary reviews, benchmarking exercises, and annual compensation cycles.
• Ensure HR policies and procedures are implemented consistently and fairly.
• Assist in updating HR policies to reflect local labor laws and organizational needs.
• Prepare HR reports, dashboards, and analytics related to ER and C&B activities.
• Maintain confidentiality and security of employee information at all times.
• Coordinate onboarding processes, including documentation, orientation, and system updates.
• Support exit processes such as final settlements, clearance forms, and HR interviews.
• Ensure smooth transitions for new joiners and departing employees.
• Liaise with insurance providers, government representatives, and internal departments.
• Coordinate with payroll, finance, and legal teams to ensure accurate HR transactions.
• Provide HR support to employees and managers, ensuring high-quality service delivery.

JOB QUALIFICATIONS AND REQUIREMENTS

Knowledge and Experience:

• Minimum of 4 years of experience in employee relations, HR operations, or compensation & benefits.
• Strong understanding of labor laws, HR policies, and best practices in ER and C&B.
• Experience in payroll coordination, HRIS systems, and benefits administration.

Education:

• Bachelor’s degree in Human Resources, Business Administration, or related field.

Certifications:

• HR certifications such as CIPD, SHRM, or PHR are preferred.

Competencies HR Analytics & Reporting (Intermediate) Compensation & Benefits (Intermediate) HR Strategy (Intermediate) Career Management (Intermediate) Talent Acquisition (Intermediate) Learning and Development (Intermediate) Resource Planning & Optimization (Intermediate) Employee Services & Relations (Intermediate) Effective Communication (Proficient) Professionalism (Proficient) Results Orientation (Proficient)