Senior Waitress - ISSEI

Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

ISSEI is a signature rooftop restaurant located on the 27th floor of Radisson Hotel Dubai DAMAC Hills, offering a unique Nikkei dining experience. Its concept combines the delicate techniques of Japanese cuisine with the bold and vibrant flavours of Peru. Known for its creative dishes, fresh seafood, signature cocktails, and stunning panoramic views of Dubai, ISSEI offers a stylish and vibrant dining atmosphere. It caters to guests seeking an elevated dining experience, exceptional service, and memorable evenings.

Key Responsibilities:

• Deliver exceptional and personalised guest service, ensuring a memorable dining experience.

• Welcome guests warmly, escort them to their tables, and provide knowledgeable recommendations on the menu.

• Demonstrate strong knowledge of Nikkei cuisine, food ingredients, preparation methods, and beverage offerings.

• Take food and beverage orders accurately and ensure timely and efficient service.

• Coordinate closely with the kitchen and bar teams to ensure smooth restaurant operations.

• Upsell menu items, signature dishes, and beverages to enhance the guest experience and maximise revenue.

• Handle guest requests, feedback, and complaints professionally and promptly.

• Maintain high standards of restaurant presentation, cleanliness, and mise-en-place.

• Ensure compliance with food safety, hygiene, and service standards.

• Support and guide junior team members, ensuring consistent service delivery.

• Assist with restaurant opening and closing procedures and daily operational requirements.

• Maintain a strong understanding of hotel and restaurant service standards and brand expectations.

Qualifications

• Minimum 2–3 years of experience in a similar role.

• Previous experience in Dubai is highly preferred.

• Experience in a standalone, free-standing restaurant or upscale hotel dining outlet is a strong advantage.

• Previous experience in rooftop restaurants, or signature dining concepts is preferred.

• Strong knowledge of food and beverage service, preferably with exposure to Asian or Japanese cuisine.

• Excellent communication and interpersonal skills.

• Strong guest engagement and upselling abilities.

• Well-groomed, confident, energetic, and passionate about hospitality.

Additional Information

Why Join Radisson Hotel Group? 

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life. 

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential. 

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives. 

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond. 

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!  

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you. 

Apply now and let’s make every moment matter. 

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.