Service Advisor
Al Ghurair
Date: 2 weeks ago
City: Remote
Contract type: Full time
Remote
Job Description
Acts as liaison between customers and service department by communicating with customers regarding vehicle problems and repair timeline and expressing customer concerns to service department. Displays exemplary customer service skills and a sales-minded attitude.
Strategic
RESPONSIBILITIES
Education & Certifications:
Acts as liaison between customers and service department by communicating with customers regarding vehicle problems and repair timeline and expressing customer concerns to service department. Displays exemplary customer service skills and a sales-minded attitude.
Strategic
RESPONSIBILITIES
- Cont Operational:
- Also, advising the customer's necessity of other repairs apart from the fault indicated by the customer.
- Maintain register for daily booking of vehicles and delivery time of vehicles for follow up.
- Arrange for LPO's and close the Job Cards without delay.
- Coordinate with floor in charge and follow up regularly with the delivery time.
- Taking decision to finalize the estimation with discount, advising customer based on the make model to spend, where viable.
- Receive the customers with smiling face and attend the customer by listing the nature of the problems, complaints, service required for the vehicle.
- Arrange for Test drive the vehicle to understand the complaints referred by the customer and give approx. cost of repair in terms of labor and parts.
- Fill the 'T' Card with all details of Jobs to be carried out with the repairing estimate and fix delivery date by considering the availability of spare parts in the Stores and Manpower in the Control Room respectively.
- Getting approval of quotations and passing the message to control room to proceed with the repairs.
- Ensure all the repairs are carried out as per Job Card before committed delivery time.
- Intimating and taking prior approval from the customer for any repair not discussed earlier.
- Service Advisor acts as a liaison between the technician and the customer and needs to be able to communicate with both effectively. must explain repair recommendations in layman's terms to their customers, while also briefing mechanics on customer needs and managing repair schedules.
- N/A.
Education & Certifications:
- Diploma or Degree in Automobile or Mechanical Engineering.
- N/A.
- 3 to5 years of experience as a Mechanical Service Advisor in Automobile Industry.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Technician Carpenter
Accor,
Remote
11 hours ago
Company DescriptionJoin a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable...
Trade Marketing Executive
Shiseido Asia Pacific,
Remote
1 week ago
Date: 29 Jun 2026Location: DubaiCompany: ShiseidoORGANIZATIONReports to Regional Marketing Manager Prestige Brands Job Location: Dubai, UAEContract type: Permanent ABOUT SHISEIDO GROUPFounded in 1872 in Japan, Shiseido is one of the top leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in about 120 countries with 45000 employees and 70 nationalities, Shiseido offers...
Executive Assistant
Paradigm US,
Remote
1 week ago
LocationNew York OfficeEmployment TypeFull timeLocation TypeOn-siteDepartmentPolicy & Business DevelopmentOverviewApplicationWhat is Kalshi?Kalshi has defined a new category: prediction markets. Kalshi allows people to trade on the outcome of any events and turn any question about the future into a financial asset. Kalshi fought for years and legalized prediction markets in the US for the first time in history, is currently the...
