Site Supervisor

Job Summary

The Site Supervisor is responsible for overseeing daily property operations, ensuring high standards of cleanliness, facilities management, maintenance, and client service delivery. The role supervises third-party service providers (TPSPs), ensures compliance with SLAs and KPIs, and supports smooth operational execution across the property.

Key Responsibilities

Operations & Site Management

• Conduct daily inspections and site walkthroughs.
• Complete daily, weekly, and monthly reports and checklists.
• Coordinate event setups and operational requirements as per client requests.
• Manage shift handovers and respond to client inquiries.
• Support rotational shift schedules (morning, afternoon, night).
  
  

Facilities & Contractor Supervision

• Supervise TPSPs across Housekeeping, F&B, Security, Laundry, Transport, Soft FM (Landscape), and Hard FM (Civil, MEP, IT).
• Ensure compliance with Scope of Work (SOW), KPIs, and SLAs.
• Monitor contractor performance and staff deployment.
• Report and track maintenance and repair works.
• Prepare snagging lists for pre/post events and pre-opening activities.
  
  

Asset & Compliance Management

• Monitor asset inventory, storage, and movement.
• Maintain asset records and report discrepancies.
• Ensure compliance with HSE, security standards, and food safety regulations (EFST/ADAFSA).
• Oversee waste management and preventive maintenance schedules.
  
  

Documentation & Training

• Assist in preparing and reviewing SOPs.
• Provide operational guidance and training to service providers.
• Submit operational updates to management as required.
  
  

Qualifications

Education:

Degree/Diploma in Hospitality, Tourism, Business Management, or related field.

Experience

Experience in Hospitality, Leisure, Tourism, or Facilities Management. Experience managing third-party contractors preferred.

Knowledge & Skills

• Facilities Management (Soft & Hard FM)
• Housekeeping and hospitality operations
• Asset and maintenance supervision
• Food safety standards
• Strong communication and interpersonal skills
• Multitasking and problem-solving ability
• Attention to detail and adaptability