Team Manager Abu Dhabi
Hermès
Date: 4 hours ago
City: Abu Dhabi
Contract type: Full time
Job Title: Team Manager Abu Dhabi
Reports To: Store Manager
We are looking for a dynamic and charismatic Team Manager with a luxury fashion and watches & jewellery background. In this role, you will lead, inspire, and develop the sales team while ensuring an exceptional client experience in a fast-paced retail environment. Reporting to the Store Manager, you will be a key driver of team performance, brand storytelling, and operational excellence.
Responsibilities
Leadership & Team Development:
Reports To: Store Manager
We are looking for a dynamic and charismatic Team Manager with a luxury fashion and watches & jewellery background. In this role, you will lead, inspire, and develop the sales team while ensuring an exceptional client experience in a fast-paced retail environment. Reporting to the Store Manager, you will be a key driver of team performance, brand storytelling, and operational excellence.
Responsibilities
Leadership & Team Development:
- Lead by example to motivate and inspire the team to achieve sales targets and deliver outstanding customer service.
- Support the Store Manager in driving performance, coaching, and developing individual team members.
- Foster a collaborative and agile team environment where creativity and initiative are encouraged.
- Act as a mentor and role model, ensuring brand values and luxury service standards are upheld.
- Deliver an elevated luxury experience, ensuring each client interaction is personalized and memorable.
- Drive a client-centric culture by leading CRM initiatives and cultivating long-term relationships with VIP clients.
- Engage with high-net-worth clientele, demonstrating a deep understanding of luxury fashion, watches, and fine jewellery.
- Support the team in upselling, cross-selling, and storytelling to enhance the client journey.
- Monitor key performance indicators (KPI’s) and contribute to strategic decision-making to optimize sales.
- Ensure smooth daily operations, including stock management, visual merchandising, and store standards.
- Handle challenging situations with agility, making proactive decisions to drive efficiency and service excellence.
- Support with reporting, team scheduling, and business priorities.
- 5+ years of experience in a leadership role within luxury fashion and/or watches & jewellery.
- A charismatic, open-minded, and proactive leader who thrives in a fast-paced environment.
- Strong commercial mindset, with the ability to drive business while maintaining brand integrity.
- Deep understanding of luxury clienteling, CRM strategies, and client experience best practices.
- A natural storyteller with excellent communication and interpersonal skills.
- Agile, adaptable, and curious, always seeking opportunities to elevate the store’s performance.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Storage and Backup Expert
Ericsson,
Abu Dhabi
4 hours ago
Join our TeamAbout this opportunity:We are looking for a Storage and Backup Expert responsible for administering, supporting and maintaining enterprise storage and data protection platforms to ensure high availability, performance, security and recoverability of business-critical systems. The role focuses on day-to-day operations, troubleshooting, optimization, and lifecycle management across multi-vendor storage and backup technologies.What you will do:Storage AdministrationAdminister and support enterprise...
Soft FM Services Supervisor
Wasael Property Management,
Abu Dhabi
1 day ago
Job PurposeThe Soft FM Services Supervisor is responsible for conducting onsite inspections of third-party service contractors to ensure compliance with contractual requirements, Service Operation Manuals (SOMs), company policies, and local and international quality standards. The role ensures consistent service delivery, audit compliance, and operational excellence across all assigned sites.Key ResponsibilitiesReview Service Operation Manuals (SOMs) to verify accuracy against actual site...
Manager - VTS
AD Ports Group,
Abu Dhabi
2 days ago
Job DescriptionThe WMCC-VTS Manager is responsible for managing and co-ordinating the activates of the WMCC-VTS centre. This includes managing the WMCC-VTS operations to ensure that current rules, regulations and legislation are followed, developing, maintaining and reviewing the management standards, ensuring all WMCC-VTS Operators are trained and qualified in compliance with Abu Dhabi Ports Safety and Quality Management Systems. The WMCC-VTS...
