Team Manager Abu Dhabi
Hermès
Date: 2 weeks ago
City: Abu Dhabi
Contract type: Full time
Job Title: Team Manager Abu Dhabi
Reports To: Store Manager
We are looking for a dynamic and charismatic Team Manager with a luxury fashion and watches & jewellery background. In this role, you will lead, inspire, and develop the sales team while ensuring an exceptional client experience in a fast-paced retail environment. Reporting to the Store Manager, you will be a key driver of team performance, brand storytelling, and operational excellence.
Responsibilities
Leadership & Team Development:
Reports To: Store Manager
We are looking for a dynamic and charismatic Team Manager with a luxury fashion and watches & jewellery background. In this role, you will lead, inspire, and develop the sales team while ensuring an exceptional client experience in a fast-paced retail environment. Reporting to the Store Manager, you will be a key driver of team performance, brand storytelling, and operational excellence.
Responsibilities
Leadership & Team Development:
- Lead by example to motivate and inspire the team to achieve sales targets and deliver outstanding customer service.
- Support the Store Manager in driving performance, coaching, and developing individual team members.
- Foster a collaborative and agile team environment where creativity and initiative are encouraged.
- Act as a mentor and role model, ensuring brand values and luxury service standards are upheld.
- Deliver an elevated luxury experience, ensuring each client interaction is personalized and memorable.
- Drive a client-centric culture by leading CRM initiatives and cultivating long-term relationships with VIP clients.
- Engage with high-net-worth clientele, demonstrating a deep understanding of luxury fashion, watches, and fine jewellery.
- Support the team in upselling, cross-selling, and storytelling to enhance the client journey.
- Monitor key performance indicators (KPI’s) and contribute to strategic decision-making to optimize sales.
- Ensure smooth daily operations, including stock management, visual merchandising, and store standards.
- Handle challenging situations with agility, making proactive decisions to drive efficiency and service excellence.
- Support with reporting, team scheduling, and business priorities.
- 5+ years of experience in a leadership role within luxury fashion and/or watches & jewellery.
- A charismatic, open-minded, and proactive leader who thrives in a fast-paced environment.
- Strong commercial mindset, with the ability to drive business while maintaining brand integrity.
- Deep understanding of luxury clienteling, CRM strategies, and client experience best practices.
- A natural storyteller with excellent communication and interpersonal skills.
- Agile, adaptable, and curious, always seeking opportunities to elevate the store’s performance.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Dive Operations Associate
Miral Experiences,
Abu Dhabi
4 days ago
Job DescriptionJoin us at Miral Experiences!Miral Experiences is a region’s leader in the management and operation of world-class, award-winning immersive attractions and experiences across Abu Dhabi. Our diverse portfolio includes some of the most iconic entertainment and leisure destinations, including Ferrari World Yas Island Abu Dhabi, Yas Waterworld Yas Island Abu Dhabi, Warner Bros. World Yas Island Abu Dhabi, SeaWorld...
OR Scheduler
Amana Healthcare,
Abu Dhabi
6 days ago
OverviewM42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned...
Continuous Improvement Specialist
Ebara Elliott Energy,
Abu Dhabi
1 week ago
Overview & ResponsibilitiesIndependently support and lead small improvement projects or workstreams across manufacturing and/or service operations.Facilitate Kaizen activities, analyze performance, and implement solutions that improve safety, quality, delivery, cost, and customer experience.Focus: deliver measurable local improvements and sustainment.Nature of the Job:Lead small improvement projects (A3/charter) and facilitate Kaizen events.Analyze root causes and recommend countermeasures; support pilots and rollouts.Develop and update...
