VP Fraud Monitoring

The Financial Crime Operations function is part of the credit administration team and provides second line Fraud Risk oversight for the firm’s front office and support / control functions.

The role of the VP Fraud Monitoring entails leading and establishing a team of Fraud alert Analysts operating on a 24*7 basis. The encumbent will be responsible to document and implement appropriate SOP’s and SLA’s with various stakeholders. The encumbent is responsible to ensure the effective day to day operations of the alert monitoring team, provide periodic reports and ensure adherence to standards and other predefined requirements in order to timely identify and prevent fraud. The The encumbent is responsible to appropriate handling of alerts with aim of minimizing impact to customer experience and business efficiency, identify emerging risks and trends and closely collaborate with departmental peers to develop mitigation measures aimed at reducing fraud and losses while maximising recovery opportunities