Waiter

Responsibilities

• Ensure that all the customers/guests are served with quality foods and beverages prepared according to established standards.
• Assist in maintaining sufficient stock during the entire shift including checking all the received stock to make sure that the same is in accordance with the order, quality and quantity and display or store them.
• Support in maintaining the highest level of cleanliness and sanitation by wiping down surfaces and making sure that serving utensils, plates, and glassware are polished, organized, and readily available for service according to standard procedures and in adherence to hygiene, health, and safety regulations.
• Assist with table service and ensure the dining areas remain clean and organized by promptly clearing dishes to maintain a tidy and inviting dining environment.
• Prepare and close the outlet according to standard opening and closing procedures.
• Comply with the Company’s established Hygiene policy and procedures especially in food and equipment handling.
• Attend to customer complaints satisfactorily or seek the assistance of Captain when not in the position to provide solution to the problem and inform the Supervisor on duty at all times.
• Assist in collecting, loading and delivery of items to the outlets and perform other related duties as required.
• Apply the Quality Policy and Quality System established in accordance with ISO 9001: 2000 international standards and executes all responsibilities according to the department work procedures while reflecting EKFC Quality Policy.
  
  

Qualifications

Education Qualification: 10th standard certificate or equivalent qualification (must have)

Work Experience

Years of Experience: 1 to 2 years of experience in a similar position within the hospitality industry.

Area of Experience: Knowledge of Food and beverage items.

Skills

• Exhibit professional image
• Multi-tasking
• Planning and Organizing skills.
  
  

About Us

EKFC ( https://www.emiratesflightcatering.com/about-us/):

Build Your Future With Us

At Emirates Flight Catering (EKFC), our people are at the heart of everything we do. As one of the world’s largest catering and hospitality services providers, we deliver excellence at scale—supporting airlines, hospitality brands, and global events every day. Our success is driven by the passion, professionalism, and commitment of our teams.

Why Work With Us

At EKFC, your role matters. Whether you work in operations, engineering, corporate services, or support functions, you contribute to delivering safe, reliable, and high‑quality services every single day.

You’ll Be Part Of

• A globally recognised organisation within the Emirates Group ecosystem
• A diverse, multicultural workforce united by shared standards and values
• A fast‑paced, operational environment where responsibility and professionalism matter
• A workplace that values integrity, accountability, and continuous improvement
  
  

Life at EKFC

What You Can Expect

• Collaborative and approachable leadership
• A diverse, multicultural team
• Open communication and transparency
  
  

Rewards & Benefits

We offer a competitive benefits package designed to support your well-being:

• Competitive salary and benefits
• Two duty meals provided at EKFC
• Health and wellness coverage
• Paid time off and public holidays
• Performance‑based annual bonus and salary review opportunities, subject to eligibility and company policy
• Recognition for achievements and commitment, including monetary NAJM Awards (Appreciation, Bronze, Silver & Gold levels)
• Learning and development support
• Team events and engagement activities
  
  

(Benefits may vary by role and location.)

Our Recruitment Journey

Our recruitment process is designed to be transparent and respectful:

• Application review
• Initial interview or assessment
• Technical Interview & Case Study presentation
• Background Check
• Employment Contract
  
  

We aim to keep candidates informed every step of the way.

(The recruitment and interview process may vary depending on the role.)